Driving Faster Customer Service with Five9 Salesforce Integration

A cloud-based contact center solution that fully integrates with Salesforce, allowing CARFAX agents to work from a single platform and have all the customer information they need at their fingertips. Five9 seamlessly integrates into the Salesforce Lightning Experience, Sales Cloud, and Service Cloud via Open CTI and Lightning CTI – providing agents with powerful call controls for inbound, outbound, blended calls, and campaigns with chat and email capabilities from Salesforce in a single environment.

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