Why Integrate Salesforce and Your Contact Center

The Five9 Adapter for Salesforce enables you to engage with customers across voice, email, SMS, chat, video, and social messaging apps like Facebook Messenger, Twitter DM, and  WhatsApp within a single Salesforce Lightning desktop. By uniting the Five9 Intelligent Cloud Contact Center with Salesforce Sales Cloud and Service Cloud solutions, Five9 provides a single-pane customer sales and service platform that enables agents to focus on the customer experience. 

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