How AI, ML, and other emerging technologies will change unified communications and collaboration (UCC) services

The unprecedented spike in demand from a vastly increased remote workforce is putting enormous pressure on UCC (unified communications and collaboration) platforms, straining capacity, testing security, and unearthing flaws and limitations that might not have emerged in ordinary times. To overcome these unforeseen challenges, engineers and network architects are turning even faster than before to emerging technologies that can help. Learn how new technologies are driving the rapid evolution of UCC.