Resource Library

Access the latest white papers, research, webcasts, case studies, and more covering a wide range of technology topics, including security, mobility, application development, cloud computing, analytics, data center, enterprise applications, and virtualization.

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White Paper | Presented by SolarWinds

Optimizing IT Costs for Optimal Performance

With proper tools and processes, leaders can enable their teams to build a practice around continuous IT cost optimization

eBook | Presented by SolarWinds

From Home Baker to Top Chef: Expanding Your ITSM Footprint Across the Enterprise

Ready to learn how multiple cooks in one kitchen can be a good thing when it comes to your service desk? Then download “From Home Baker to Top Chef: Expanding Your ITSM Footprint Across the Enterprise.” Using lessons from the culinary world, we explore broadening your IT service management (ITSM) offerings and enhancing your users’ experience by leveraging internal departments other than IT.

White Paper | Presented by SolarWinds

G2 Grid Report for Service Desk Fall 2021

SolarWinds® Service Desk received the top rating in the most recent edition of the Grid® Report for Service Desk from G2. G2 collects ratings and reviews from thousands of verified users of Service Desk platforms in order to produce this quarterly report which also provides insights into the pros, cons, and benefits of leading Service Desk offerings.

Video/Webcast | Presented by SolarWinds

Knowledge Is Power - Leverage An Ai Driven Knowledge Base To Accelerate Service

We’re continuing our conversation around how modern and powerful ITSM solutions can help you support employees and customers during times of globally adopted work from home. In this webcast, see how to effectively build out your organization’s knowledge base to consolidate resources (IT, HR, Legal, Finance) and empower technicians and employees to resolve issues on their own from anywhere.

Video/Webcast | Presented by SolarWinds

See Solarwinds Service Desk In Action

The need for flexible and powerful IT service management is only growing with our increasingly dispersed workforce and complex hybrid IT environments. In this webcast, see how a native cloud-based ITSM and ITAM solution can help drive effective, employee-focused service across the organization—from anywhere.

White Paper | Presented by SolarWinds

Selecting a Cloud-Based ITSM Solution: 5 Unexpected Considerations

As you evaluate service desk providers in the marketplace, you likely have a handle on features and functionality offered in competitive solutions. But, are you aware of other factors that are equally important to being successful with a cloud-based service desk solution? Not evaluating solutions based on these considerations can cause undue stress and problems for the IT professional.

Video/Webcast | Presented by SolarWinds

The Essential It Asset Management Checklist

By now you’ve heard that IT asset management (ITAM) can save your organization time and money. If only it were that easy! In this presentation, SolarWinds Solutions Engineers Jason Yeary (ITIL 4®) and Sean Sebring (ITIL 4®) will simplify your approach with a list of steps every IT team can take to elevate their ITAM strategy.