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Case Study | Presented by Sinch

Customer Experience In A Transformed World : An In-depth Global Study About How Brands Can Engage, Inspire, And Sustain Conversations In A Transformed Digital Landscape

In a survey of over 2,800 global consumers, plus interviews with leaders in enterprise CX, we examine how the pandemic is affecting customer behavior and the way forward for brands seeking always-on, omnichannel engagement.

eGuide | Presented by Sinch

The Actionable Guide To Increasing Customer Loyalty With Mobile Messaging

In this guide, you’ll learn why you need to incorporate these channels and technologies into your customer-service toolkit, and how to use them effectively in different scenarios.

Case Study | Presented by Sinch

IDC MarketScape: Worldwide Communications Platform As A Service 2021 Vendor Assessment

This IDC study assesses providers for clients to consider when looking to meet their CPaaS requirements.