Resource Library

Access the latest white papers, research, webcasts, case studies, and more covering a wide range of technology topics, including security, mobility, application development, cloud computing, analytics, data center, enterprise applications, and virtualization.

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Today's State of Vulnerability Response: Patch Work Requires Attention

Major data breaches are headline news, but well-publicized breaches are only the tip of the iceberg. To better understand why large scale breaches continue to occur, ServiceNow conducted a survey of more than 2,900 security professionals that are involved in vulnerability response across 9 countries.

How Digital Transformation Unlocks Innovation and Business Value

Businesses are looking to digital transformation to move faster, increase agility and get things done at the pace today's workforce demands. In this webcast, you'll learn about how and what technologies are supporting the goal of digital transformation and changing how we work and collaborate.

What CIOs need to know: Cloud Transformation 2.0

The rise of and deep reliance on cloud capabilities has forever changed business and also the responsibilities of the CIO - leading to altered organization structures, increased demands, and challenging key success metrics. Join this live webcast to learn more. Date: Tuesday, June 12, 2018, 01:00 PM EDT.

Video/Webcast | Presented by SmartDeploy

How to Survive Windows 10 Updates

The truth is, Microsoft isn't being transparent about the technical realities behind Windows 10's new Windows as a Service delivery model. It sounds great - more features and better security, delivered often and automatically - but many IT teams now have less control, end user productivity is less stable, and the need to communicate clear and accurate user expectations has become even more important.

Voice Biometrics Revolutionizes CX

Contact centers are the favorite entry point for fraudsters - and it's getting worse. Voice biometrics is the best line of defense. In this webcast, you'll learn how voice biometrics works to create a unique voiceprint that quickly authenticates your customers. The result is much stronger security without a negative impact on customer experience

Automation for Dummies Guide

So you heard about Robotic Automation but you're not sure how to start or how it can help you? As the authors of the "Robotic Process Automation for Dummies", we have all the information you need to get you up to scratch with the industry's hottest trend, RPA.

Best Workforce Management Practices in the Contact Center

In this webinar, we will discuss some of the best practices and the necessary tools that are needed to run an efficient and yet, employee friendly, contact center operation

Box for Financial Services

Learn how Box helps financial services firms intuitively share and collaborate between colleagues, institutions and clients with the control and visibility required.

Video/Webcast | Presented by NetApp

A Hybrid Cloud Architecture for Analytics, AI and Machine Learning

Any analytics pipeline needs to efficiently collect, store and transform data. Typically enterprises use Hadoop on-premises to do one more of these tasks. The traditional Hadoop architecture is a cluster of servers with direct attached storage. However this set up is inefficient in many respects. Watch this webcast to learn more.

Video/Webcast | Presented by Veritas

Veritas Access and Flex Appliances

Data is multiplying at an exponential rate across organizations of all kinds. And data comes in many different types, each with different retention and compliance requirements, creating significant challenges for data storage infrastructure.

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