Resource Library

Access the latest white papers, research, webcasts, case studies, and more covering a wide range of technology topics, including security, mobility, application development, cloud computing, analytics, data center, enterprise applications, and virtualization.

Filter the library by ...

Critical Event Management Capabilities Drive Organizational Resiliency Amidst Uncertainty

The world continues to experience rapid, momentous changes at an unprecedented pace and scale. COVID-19 is an excellent example. When COVID-19 hit, the need for many companies to strengthen organizational resilience became clear.

2021 eConsultancy Technology Trends report

This Econsultancy-Adobe report focuses on how IT professionals responded to the 2021 Digital Trends survey, compares their answers with their peers from other business functions, and also looks at the differences between top-performing companies and the mainstream.

Getting Over Cloud Limits to Operationalize AI

This report examines how organizations can gain greater storage capacity, increased performance, and cost efficiencies with an on-premises system.?

Analyst Report | Presented by ReliaQuest

451 Research: Tackling the Visibility Gap in Information Security

Is your security team blind to the activities in more than half of its IT assets?

Analyst Report | Presented by Cybereason

Highest Scoring Endpoint Protection

Not all endpoint protection platforms are the same, especially if you are in need of a solution that can help you protect your enterprise from the most advanced attacks, both known and unknown.

2020 Gartner Magic Quadrant CRM for Customer Engagement Center

The Gartner 2020 Magic Quadrant for the CRM Customer Engagement Center is an important aide for organizations seeking an unbiased, third party evaluation of vendors as organizations move from simple customer engagement to delivering great customer service.

CCW Market Study – Future of the Contact Center: A Forecast

This report uncovers the specific challenges companies face as they transform remote work, digital engagement, and automation from 2020 “stop gaps” into contact center cornerstones.

Forrester Study: The Total Economic Impact of ServiceNow Customer Service Management

The Total Economic Impact Of ServiceNow Customer Service Management, a November 2020 commissioned study conducted by Forrester Consulting on behalf of ServiceNow.

Analyst Report | Presented by NAVISITE

The Gartner Cloud Strategy Cookbook, 2021

Is your company fully reaping the rewards of the cloud? Having a well-defined cloud strategy will ensure you get the most out of your investment.

BlackBerry® 2021 Threat Report

The BlackBerry? 2021 Threat Report examines and analyzes the biggest cybersecurity events of the current and past year.

Load More