Resource Library

Access the latest white papers, research, webcasts, case studies, and more covering a wide range of technology topics, including security, mobility, application development, cloud computing, analytics, data center, enterprise applications, and virtualization.

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eBook | Presented by Proofpoint Inc

Stopping BEC and EAC Scams: A Guide for CISOs

Business email compromise (BEC) and email account compromise (EAC) are complex problems that require multi-layered defenses. Cyber attackers have countless ways of tricking your users, preying on their trust and exploiting their access to key data, systems and resources.

eBook | Presented by OneLogin, Inc.

The Top 5 Reasons You Need a Customer Identity & Access Management (CIAM) solution

In this ebook, we discuss five critical use cases for Customer Identity and Access Management.

eBook | Presented by Cohesity Inc.

Hybrid File Storage: Meeting the New Challenges of Unstructured Data Management

In a new report, 451 Research reveals the evolving challenges of unstructured data in the context of hybrid cloud environments. Download the report to learn their key findings and recommendations, including why unstructured data is creating more IT issues than ever, how data from IoT initiatives may exacerbate problems, and what decision-makers need to understand, plan for, and optimize in order to reduce risk and costs.

eBook | Presented by inContact, Inc.

2019 NICE inContact Customer Experience (CX) Transformation Benchmark

Companies strive to differentiate themselves on the customer service experience, to retain their current customers, create advocates, and gain new customers. Exceptional customer service has become an essential key to drive company growth.

eBook | Presented by Pluralsight

20 Patterns to Watch for in Your Engineering Team

If you’re an engineering leader looking for opportunities to coach and celebrate teammates, or to spot bottlenecks and debug your development process with data, this book will help.

eBook | Presented by Pluralsight

3 Barriers To Cloud Agility

Read our whitepaper to learn how to avoid the three biggest barriers to an effective cloud migration, and the solutions you’ll need to benefit from maximum agility and success.

eBook | Presented by Pluralsight

3 Barriers To Cloud Agility

Read our whitepaper to learn how to avoid the three biggest barriers to an effective cloud migration, and the solutions you’ll need to benefit from maximum agility and success.

eBook | Presented by AWS

AWS—the proven cloud for Windows

Discover all the benefits of running Windows workloads and applications on AWS in this eBook.

eBook | Presented by Cohesity Inc.

Get More Mileage from Your NAS Investment

The unstructured data landscape has changed, and legacy NAS wasn’t designed to navigate it. It’s costing organizations in decreased efficiency, increased IT overhead, and an inability to scale with growing data requirements. Read this ebook to learn how a modern, scale-out solution can put your organization on the road to infrastructure modernization, competitive advantage, and lower TCO.

eBook | Presented by inContact, Inc.

The Innovator’s Guide to the Digital-first Contact Center

Contact center adoption and support for first generation digital channels such as Email and Web Chat, including video chat and co-browsing, is growing very rapidly. Mobile Apps, while tightly tied to mainstream adoption of smartphones, have been around for a while and are gaining traction, even though contact center support has been lagging behind consumer adoption.

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