Resource Library
Access the latest white papers, research, webcasts, case studies, and more covering a wide range of technology topics, including security, mobility, application development, cloud computing, analytics, data center, enterprise applications, and virtualization.
5 Ways to Start Improving your CX Right Now
Chances are, you haven’t focused enough on your customer experience. Or, maybe you have, but you need to re-strategize and come up with ways to make it even better. To help you out, we put together 5 things you can start doing to up your CX game today!
Improving the Agent Experience
Contact center work is tough, and turnover is higher in this industry than in almost any other.
Managing a Remote Workforce
Are you ready to see a productivity increase for your company and a better quality of life for your team? Find out how.
Analytics and Business Intelligence Value Index - Ventana Research
IBM named a leader in Ventana Research’s Analytics and Business Intelligence Value Index
BARC Score Integrated Planning & Analytics
Find out why IBM was named a Market Leader in 2020 Integrated Planning & Analytics report. This BARC Scores report highlights vendors who are excelling in the integration of performance management and analytics tools – a critical capability for organizations of all kinds.
Black Hat 2020, SecurityGuy TV Interviews Brandon Hoffman, CISO, Netenrich
Watch our CISO, Brandon Hoffman, talk about the need for contextual threat and attack surface intelligence, skill gaps in cybersecurity, and our human-plus-machine approach to tackling modern digital threats to brands today with Chuck Harold of SecurityGuyTV.com during this year's live, virtual Black Hat.
Critical Capabilities for Data Center Backup and Recovery Solutions
Critical data needs protection whether it is in the data center, the cloud, SaaS applications or at the edge, forcing I&O leaders to reevaluate their backup strategy and vendor selection.
Enough with the Data Already - Resolve Your Attack Surface Once and for All
Learn how both threat and attack surface intelligence can resolve your attack surface, today and over time.
Everything you need to KNOW about cyber threats - in minutes and for free
KNOW, free threat intelligence makes it easy to dig deep into breaking news, evolving trends, and the threats and IOCs that matter to you.
How to Merge the Data Lake and the Data Warehouse
Attend this informative webinar from EMA Research and Vertica to learn why there is a push toward the innovative unified analytics warehouse (UAW), a merging of the data lake and data warehouse.