Jon Udell

Jon Udell is a freelance technology journalist, open source developer, and former "blogger in chief" for InfoWorld.

Hands on: Slack gets a real-world teamwork test

Hands on: Slack gets a real-world teamwork test

Newly arrived, Slack is already changing the way our workgroup collaborates, but the provisions for integration with other apps need help

Why is automating simple tasks so hard?

Why is automating simple tasks so hard?

It should be easy to configure office software to perform repetitive workgroup tasks -- but it isn't, even in the Google Apps era

After Yahoo Pipes: Back to square one?

After Yahoo Pipes: Back to square one?

With Yahoo Pipes out of the picture, we need to take another look at enabling communication between feeds, notifications, and mobile devices

Working observably: The next best thing to being there

Working observably: The next best thing to being there

Collaboration platforms aren't just about online meetings. With the right software and culture, the virtual equivalent of water cooler conversations thrive

Training and bug reporting should be part of every app

Training and bug reporting should be part of every app

We all live with the disconnect between user frustration and developers' attempts to fix problems. In an ideal world, the ability to bridge that gap would be part of the build

For remote collaboration, Google Apps still can't be beat

For remote collaboration, Google Apps still can't be beat

Successful team meetings require input from everyone. When you can't be in the same room, Google Hangouts and Google Drawings offer an effective virtual alternative

In search of the Holy Grail of audio and video editing

In search of the Holy Grail of audio and video editing

Imagine editing audio and video by manipulating text in a corresponding transcript; that day is almost here

Online identity: Where collaboration and innovation get stuck

Online identity: Where collaboration and innovation get stuck

Innovation and collaboration go together, but to work together across platforms we need an independent identity scheme over which users have full control

A better way to capture team meetings

A better way to capture team meetings

With Google's Hangouts on Air, you can skip the live note-taking and share a richly annotated recording instead

Transform your email server into a collaboration platform

Transform your email server into a collaboration platform

Many attempts at business collaboration have failed because they established environments separate from email. Here's how one can become an extension of the other

Wanted: Easy database app dev tools for the Web

Wanted: Easy database app dev tools for the Web

Building database apps for a workgroup used to be a simple task. All we need is a new, modern set of Web tools to make that task easy again

Save FriendFeed! Why we need niche social networks

Save FriendFeed! Why we need niche social networks

The Internet economy dictates that social networks win big or go away. But there should be a place for useful services like FriendFeed, which Facebook says it will kill soon

What happened to customer service? Try Twitter

What happened to customer service? Try Twitter

Where websites fall prey to the process-heavy constraints of yore, social media breaks through with a direct line to customers who need information now

Why mobile apps are a step backward

Why mobile apps are a step backward

The Web has given us the opportunity to share context freely and openly. Mobile apps takes us back to the days of the proprietary client all over again

Tag teams: The collaborative power of social tagging

Tag teams: The collaborative power of social tagging

Tags do more than classify, they also coordinate collaborative processes -- which is why using tags well is fundamental to Web literacy

GitHub for the rest of us

GitHub for the rest of us

Git made it possible for programmers to coordinate distributed work across teams -- now GitHub makes it possible for everyone else

Literate programming is now a team sport

Literate programming is now a team sport

A program is a story told in two languages: code and prose. On GitHub, countless stories of countless programs are being told every day

Automation for the people: The programmer's dilemma

Automation for the people: The programmer's dilemma

In the delicate relationship between technologists and users, the 'toolsmith' can initiate a collaborative cycle that makes everyone a stakeholder

Wiki creator reinvents collaboration, again

Wiki creator reinvents collaboration, again

The engine of the Internet is collaboration, which this blog is dedicated to exploring. True Internet collaboration began with the wiki -- which just underwent a complete transformation

Dawn of the Web office

Productivity applications are being remade in the Web's image

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