

Gregg Keizer
Senior Reporter
Gregg Keizer covers Windows, Office, Apple/enterprise, web browsers, and web apps for Computerworld.


Safari browser sheds users, mimicking IE
Chrome is most likely the beneficiary of the 19 percent decline in Apple's browser share

Ransomware 'customer support' chat reveals criminals' ruthlessness
F-Secure publishes 34 pages of chat transcripts between victims and gang's 'support rep'

Microsoft still plans to ship two Windows 10 upgrades in 2017
Redmond spells out release and support lifecycles yet again as manager acknowledges 'confusion'

Microsoft quietly prolongs life of original Windows 10
Adds 40+ days to support lifespan of version 1507, the mid-2015 debut edition
Apple's iPhone Plus plan pays off
Features offered only on the iPhone 7 Plus helped boost sales of the larger smartphone
Microsoft asks Trump administration for travel ban exceptions
Pushes back against executive order, wants process to let people with 'pressing needs' come and go for business trips and family emergencies
New Office 365 subscriptions for consumers plunged 62% in 2016
Subscription rolls neared 25 million, but additions have slowed significantly compared to 2015

Apple quashes bugs in iOS, MacOS, and Safari
Fixes new MacBook Pro's graphics problems with software update

With change to cumulative Windows updates, Microsoft admits IE's fading role in the enterprise
Starting in February, IE security updates will again be separate, letting business that abandoned the browser receive smaller downloads

Microsoft makes minor concessions on Windows 10 data collection
Will stop harvesting app usage data under ‘Basic’ setting

Mac’s share falls to five-year low
Sales slowdown catches up with the Mac, which has ceded market share to Windows and Linux
Why Microsoft added 6 years to Windows Server support
Microsoft hopes to keep customers in the fold, and ultimately convince them to move their workloads into the cloud

Enterprises face Windows 10 support deadlines as service model kicks into gear
Enterprises that have adopted Windows 10 will face the demise of three versions of the operating system in the next 18 months.

China hints at retaliation against Apple and iPhones if trade war goes hot
State-backed newspaper promises 'tit-for-tat' if President-elect Donald Trump follows through with promised tariffs
Google punishes web backsliders in Chrome
Browser will warn users of bad sites for at least 30 days to deal with repeat offenders

Microsoft stops sales of Windows 7 Professional to OEMs
After extending deadline by two years, Microsoft puts a fork in the world's most popular operating system

Mozilla plans to rejuvenate Firefox in 2017
Will replace parts of Gecko browser engine, offload chores to multiple CPU cores and the device's GPU
Financial experts forecast more bad news for Apple
Gaze into crystal balls, see another contraction in iPhone sales