Blair Hanley Frank

U.S. Correspondent

Blair Hanley Frank is primarily focused on the public cloud, productivity and operating systems businesses for the IDG News Service, and is based in San Francisco.

Uber offers new dispatch service for businesses

Uber offers new dispatch service for businesses

Uber Central lets companies request cars even for their customers

Microsoft's new software tool helps enterprises evaluate cloud move

Microsoft's new software tool helps enterprises evaluate cloud move

All customers can now access the Azure hybrid use discounts previously limited to companies that had enterprise agreements with Microsoft

Microsoft acquires Deis to boost its Kubernetes chops

Microsoft acquires Deis to boost its Kubernetes chops

The deal will help Microsoft better support the Google-originated orchestration system

US Department of Labor accuses Google of underpaying women

US Department of Labor accuses Google of underpaying women

Google discriminates against female employees in pay at a level that's even worse than the tech industry as a whole, the department testified in San Francisco

Google's Espresso networking tech takes SD-WAN to internet scale

Google's Espresso networking tech takes SD-WAN to internet scale

The service intelligently routes internet traffic in real time

Office 365's deskless worker package expands with new features

Office 365's deskless worker package expands with new features

Microsoft is adding new capabilities to one of its cheapest enterprise plans for Office 365, in a push to capture a group of users traditionally underserved by the productivity suite.

Windows 10's next major update arrives April 11

Windows 10's next major update arrives April 11

The Creators Update includes features for Edge, gaming, and more

Excel for Windows finally gets real-time collaboration

Excel for Windows finally gets real-time collaboration

People working on Excel spreadsheets will be able to do so live from Microsoft’s app for Windows, starting Tuesday. Microsoft launched a beta update for the app’s real-time co-authoring feature, letting testers collaborate with one...

Skype for Business admins get tool to diagnose call problems

Skype for Business admins get tool to diagnose call problems

New features also help call centers implementing Microsoft's communications service

Microsoft delays tools for third-party Cortana integrations

Microsoft delays tools for third-party Cortana integrations

Microsoft has delayed the release of its tools for connecting other services to the Cortana virtual assistant, a decision that could cause it to lose ground in a crowded industry.

Google pulls virtual assistant ad after user outcry

Google pulls virtual assistant ad after user outcry

It turns out people don't want to hear about 'Beauty and the Beast' when they ask for their daily agenda

AWS offers Alexa developers free cloud credits

AWS offers Alexa developers free cloud credits

Developers interested in extending the capabilities of Amazon’s Alexa virtual assistant have some more free tools in their arsenal, thanks to a program the company announced Wednesday.

AWS follows Google with Reserved Instance flexibility changes

AWS follows Google with Reserved Instance flexibility changes

Customers who have Reserved Instance contracts with Amazon Web Services will be able to subdivide some of their Linux and Unix virtual machine instances while maintaining their capacity discounts, thanks to pricing changes announced...

Here’s why Google Cloud support is now priced per person

Here’s why Google Cloud support is now priced per person

Per-user pricing should reduce costs for business customers and help streamline the support process

Google offers new 'Always Free' cloud tier to attract users

Google offers new 'Always Free' cloud tier to attract users

Customers will be able to run tiny workloads free of charge, beyond Google’s limited-time trial

Google goes after Slack with Hangouts overhaul

Google goes after Slack with Hangouts overhaul

The company announced Thursday that it’s going after the work group chat market as well as the group videoconferencing market even harder than before by splitting Hangouts’s functions in two

Google's Jamboard will cost $5,000 and ship to the US in May

Google's Jamboard will cost $5,000 and ship to the US in May

Google is getting ready to put its smart whiteboard on sale. The company announced Thursday that the Jamboard, its big touchscreen that’s designed to serve as a digital collaboration space for business users, will be available in May....

Google announces three new cloud regions, contract discounts

Google announces three new cloud regions, contract discounts

Google announced Thursday that it’s launching three new data centers in California, Canada, and the Netherlands, in addition to a suite of pricing changes

Google Drive will let users stream files from the cloud

Google Drive will let users stream files from the cloud

Google Drive users will be able to see all the files they have stored in the company’s cloud service on their desktop without downloading them, thanks to a new feature the company announced Thursday

Google's new cloud service eases data preparation for machine learning

Google's new cloud service eases data preparation for machine learning

Google launched a bundle of big data features on Thursday, including one that's supposed to ease the preparation of data for machine learning applications

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