Finally, real security for iPhone and Android

Good Technology's new clients give BlackBerry-level security to the two top Web-oriented smartphones

I've been very frustrated by the lack of business-level security and manageability on most smartphones. The BlackBerry triumphs for being secure and manageable if you deploy the BlackBerry Enterprise Server (BES), but the BlackBerry is not a good devcie for anything other than messaging. I want more from my smartphone than that. Windows Mobile also offers good security and some manageability through Exchange, but Windows Mobile devices are a mess that most people now avoid.

It's the devices that people actually want -- the iPhone, the Motorola Droid, the HTC Droid Eris, and the Palm Pre -- that lack the security and management capabilities that would let, say, lawyers, nurses, police, bankers, soldiers, defense contractors, compliance officers, HR reps, and CEOs use them. Of these, the iPhone provides the best security and manageability, but still not enough.

[ Stay up on tech news and reviews from your smartphone at | Get the best iPhone apps for pros with our  business iPhone apps finder. | See which smartphone is right for you in our mobile "deathmatch" calculator. ]

So I was happy to see that Good Technology has released its iPhone and Android clients, bringing BlackBerry levels of security to these two devices, which account for most mobile Web usage (the iPhone alone accounts for half of all mobile Web usage). Good previously released clients for Symbian and Windows Mobile. A WebOS client (for the Palm Pre) is due in winter 2010. Note that the iPhone client does not yet work on iPod Touches, but Good expects iPod Touch compatibility soon. (A lot of hospitals see the iPod Touch as a great device because nurses and doctors can use it only when in the hospital Wi-Fi zone, so they can't access patient information elsewhere, notes John Herrema, Good's CTO.)

If your Phone doesn't support on-device encryption, that's OK -- the Good client does. If your Droid doesn't support complex passwords, that's OK -- the Good client does. Thus, you can use any of the Exchange ActiveSync or (promised soon) Lotus Domino security policies that your business may require. The Good clients essentially add those capabilities in software to your smartphone.

The Good client does this by running as an app on your smartphone, which means that the added security capabilities apply only to the Good software, which includes e-mail, calendar, and contacts. Thus, you're not using the default e-mail, calendar, or contacts apps that came from your smartphone. That can help create a safe divide between your personal and business data -- which your security officer will like -- but it also means that data exchange between your business and personal apps won't be as fluid. Moreover, you won't get the same capabilities as the smartphone's native apps. For example, the Good e-mail reader does not support e-mail folders -- a critical need for many users -- even though Apple's Mail app does. Notes are also not supported.

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