To build or to buy IT applications?

The oldest question in IT keeps getting more complicated as new options emerge. Here's how MCI, Motorola, Visa, and others are tackling the problem

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Tools such as IT resource planning software (which he describes as "ERP for IT") can help IT organizations assemble a complete picture of assets and requirements such as people, skills, compliance needs, budget, hardware and software, technology architecture, and so on. The best bet, Lutchen advises, is to collect and present the data, with detailed options and consequences, to business stakeholders. Then, let them make the decision.

That approach can help mitigate political battles, but inevitably, politics is the nasty beast always lurking beneath the surface of any technology decision. Do the best you can to empathize with stubborn stakeholders, Motorola's Redshaw advises, and learn to compromise on lower-priority projects. "Sometimes there are emotional battles that aren't worth it," he says. "Focus on the areas where you really feel you can make a difference  in terms of saving money."

This article, "To build or to buy IT applications?," was originally published at InfoWorld.com. Follow the latest developments in business technology news and get a digest of the key stories each day in the InfoWorld Daily newsletter. For the latest business technology news, follow InfoWorld on Twitter.

Copyright © 2006 IDG Communications, Inc.

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