A complaint about Microsoft's poor documentation

A reader calling himself "Microsoft disliker" writes into Bob Lewis stating that "the crux of all ills is the historical lack of documentation computer systems have had since computers became the daily staple," and suggesting that this will likely continue exponentially.

"No argument, it would be great if Microsoft were to release full and accurate documentation for Open XML," Mr. Lewis responds in this Advice Line post. "It would also be great if Russia pulled back its tanks from Georgia; China decided pollution is a bad idea after all and so is political repression; and fundamentalists of all stripes decided religious tolerance really does have its advantages."

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