iPhone management tools step it up with iOS 4

The new iPhone and iPad OS adds BlackBerry-like corporate security, which upgraded IT admin tools will tap

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AirWatch's extra capabilities
The iOS 4 version of the Web-based AirWatch service is expected to be available in July, though the company began a beta test of its iOS 4 service today. Like the other management tools, it has the ability to install policy profiles without user intervention, remotely lock or wipe devices, and deploy in-house apps without going through the App Store. Other new capabilities include:

  • The ability to selectively wipe information, so corporate data and apps can be deleted from an iOS 4 device without affecting users' personal information and apps.
  • The ability to manage data-roaming policies.
  • The ability to filter video and other content based on policies, such as in order to disallow sexual content.

Tangoe's extra capabilities
Tangoe's Mobile Device Manager 5.1 is the only iOS 4-updated mobile management tool that is available now. Like the other management tools, it has the ability to install policy profiles without user intervention, remotely lock or wipe devices, and deploy in-house apps without going through the App Store. Other new capabilities include:

  • The ability to detect an iOS device's model and operating system version and disallow access by model/OS combinations. Such a capability could be used, for example, to disallow access by jailbroken iPhones or to limit access to only iOS 4 devices or only to iPads.
  • The ability to monitor an iOS device's data and voice usage when roaming internationally and alert users and IT when a user exceeds a budget or other roaming policy.

Zenprise's capabilities
Zenprise plans to roll in iOS 4 capabilities over the next two revisions to its Mobile Manager platform, so it won't be fully iOS 4-capable until late 2010. Its capabilities will be the standard ones enabled by iOS 4 -- the ability to install policy profiles without user intervention, remotely lock or wipe devices, and deploy in-house apps without going through the App Store -- as well as the ability to selectively wipe information.

The mobile management big picture
For more details on how to manage iPhones, iPod Touches, and iPads in business, see InfoWorld's series of in-depth, hands-on articles:

This article, "iPhone management tools step it up with iOS 4," was originally published at InfoWorld.com. Follow the latest development in mobile computing at InfoWorld.com with the Mobile Edge blog.

Copyright © 2010 IDG Communications, Inc.

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