Michael Dell: We're a 'solutions' company

In an exclusive interview, CEO Michael Dell talks about his company's new direction and its plans to serve a diverse midmarket

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Gallant: We're in what they're calling a jobless recovery right now -- a slow recovery. Do you think tech has been a big contributing factor in the jobless part, that people have figured out how to do much, much more with less?

Dell: It's kind of a debate. You could also argue that tech is why all the jobs are being created. You're into kind of a highly theoretical argument. I believe that tech is at the fulcrum of all progress in the world, in any industry, and not having technology would certainly not be the answer. I do think it expands opportunities, opens up opportunities, but also it requires a lot of flexibility and agility.

When people show up and they'd like to work at Dell, we say this is an industry that changes really, really fast and you have to be very flexible, you have to be very agile, and you have to really love change. If you don't love change and you don't love the highly dynamic environment, it's probably not the right company for you. In fact, it's probably not the right industry for you. I think what's happening now is that the influence of technology is finding its way into every industry.

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