White Papers by Topic: Unified communications

Resources available: 30

Business Growing Pains: 5 Ways VoIP Helps

Business Growing Pains: 5 Ways VoIP Helps

How Cloud Communications Reduce Costs and Increase Productivity

Does your phone system lack Fortune 500 communication features? Are you ready to cut your phone bill in half? Download this new eBook to quickly learn how cloud communications deliver these 4 benefits

25 Business Phone Service Features Your Business Can't Do Without

How many features does your business really need in a phone system? Which are worth paying for, and which are over-hyped? Learn how to pick wisely in this white paper, which includes a free, one-page checklist.

Five Reasons to Think Again about UC

There's a lot of noise out there about Unified Communications. Here are five good questions to ask yourself and your prospective UC vendor.

A Unify Perspective: Gartner's Magic Quadrants for Unified Communication and Corporate Telephony Affirm Unify's Leadership

Unify's OpenScape UC and Voice portfolio has placed in the "Leaders" quadrant - the "magic" quadrant - with an especially strong position for "vision. Learn more.

A Unify Perspective: Gartner's Engagement Initiative Report Affirms the New Way to Work

A transformation of the enterprise that amplifies collective effort, energizes the business and dramatically improves business performance. Experience the new way of working.

Harmonize Your Communications Experience: Are you leading a double life?

Bring your own device. Embrace flexible work lifestyles. Be mobile. Welcome to the era of the anywhere worker.

A New Way to Work: Thought Leadership Series

The first in a series of white papers about how to engage deeply with employees, partners, and customers in an increasingly virtual world.

Box.com and Cisco WebEx - Throwing Down the Gauntlet to the Collaboration Game

The recently updated Cisco WebEx for iPad app with new Box integration brings together two very powerful collaboration platforms from Cisco and Box.

Contact Center Technologies

Implementing the right customer contact center tools can boost customer satisfaction and drive down costs. This guide highlights the technologies that are transforming the interaction agents are having with customers.

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