Developers are critical to the success of an API program but even the best-designed APIs can fail to gain traction with developers. Learn the best practices of how to engage...
In this guide, Intel® Services-which offers industry-leading API management solutions for over 150 top enterprises, including Best Buy, Netflix, Expedia, ESPN, and The New York...
Learn more about Voice over Internet Protocol (VoIP), including common VoIP metrics used, best practices in VoIP management and tips and tricks for VoIP troubleshooting.
Employee behavior is once again driving major changes for IT departments - this time it's BYOD. This report details three critical steps to stay ahead of employee demand for wireless access.
Intermittent performance problems are among the most frustrating and time-consuming issues IT administrators face. Read this white paper and learn how technology advances give you the capability to find the root causes in minutes.
This report provides insights into how much information Healthcare IT organizations are managing, the rate of data growth they are experiencing and which applications and business needs are driving that growth.
This paper will discuss what part of the shared responsibility equation customers are responsible for and what some of the recommended security practices are that can help create a secure cloud-computing environment.
Intuit empowered its users to resolve their own IT issues with a consumer-like experience to free IT to focus on more strategic initiatives. See how Intuit got here.
Check out the five most common annoyances facing enterprise IT service desks today, and how automation can resolve all of them. Download the white paper
Leverage proactive, secure and automated IT Service delivery to move beyond the traditional App Store and empower your users. Read the white paper to learn how
There's a growing gap between business users and IT services. Differences between what users want and what IT can provide are driving a wedge between these two camps.
Learn how innovative CIOs are automating IT services and:
* Delivering business solutions, including cloud services and app development on one SaaS platform
* Shifting focus from cost to agility and growth across the enterprise
What if your employees could leverage truly automated self-servicing, so they can solve problems on their own, and never need bother the service desk?