White Papers by Topic: Managed services

Resources available: 16

Choosing between in-house and subscription based IT Service Management

Help Desk software as a service is attractive to many IT departments. It offers the same benefits of traditional IT help desk solutions, in addition to reducing capital expenses, accelerating implementation, and providing easier upgrades. This paper explores considerations for implementing IT service management in-house or as a service.

19 Things to Consider When Selecting an Exchange Provider

This whitepaper provides information to help you identify the issues that are most important to you and offers a guide to help you narrow the field.

Hosted Services: Providing SMBs with Access to Advanced Technology

Download this free white paper and learn more about how hosted services can help you lower the price of implementing infrastructure-related networking technology.

The Apptix Advantage

This free guide demonstrates the Total Cost of Ownership (TCO) of an in-house vs. hosted Exchange infrastructure. Learn the typical costs of each solution, and learn how to determine which will work best for your organization.

"Combating" Hostaphobia

Get this free guide and learn what you can do to overcome hostaphobia and why hosted services can be beneficial to you and your business, allowing you to manage a more productive and efficient IT organization.

Ensuring High Service Levels in Cloud Computing

For many organizations, the move to cloud computing is imminent. This paper offers an overview of some key issues organizations should be aware of before they make the plunge. Featuring a range of practical insights, the paper looks at some of the most pressing challenges cloud computing presents in terms of service level management, and it offers some tips for overcoming these obstacles.

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