White Papers by Topic: Information technology careers

Resources available: 55

Automating Cost Transparency

By making all of the costs of running IT transparent, IT can change the way business units consume IT resources, drive down total enterprise IT costs and focus on IT spending that delivers real business value.

Defense throughout the Vulnerability Life Cycle with Alert Logic Threat and Log Manager

New security threats are emerging all the time, from new forms of malware and web application exploits that target code vulnerabilities to attacks that rely on social engineering.

It's Who You Know: CDW + CISCO Unified Communications and Collaboration

When it comes to unified communications and collaboration, it's not just what you know. It's who you know. That's why we partner with leading vendors like Cisco.

The Future of IT: A Customer First Approach

Explore how customer-first policies can make use of social, mobile and cloud technologies to give workers the freedom and flexibility they desire to drive company productivity.

What Does Friction Between Business and IT Cost your Organization?

See what 900 business and IT professionals had to say and get recommendations for change.
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Making the Move to a Cloud-Based IT Service Management (ITSM) Platform

Today's mature cloud-based ITSM solutions can give you the flexibility and agility you need-without sacrificing security, stability or performance.

A Practical Guide to Understand and Benefit from the Consumerization of IT

This guide explores the realities of IT Consumerization to define challenges and opportunities. Learn best practices and get actionable recommendations.

Bridge the Gap between Network Ops and the Service Desk

Businesses can't afford to let siloed approaches to incident management delay resolution and undermine IT productivity. BMC Intelligent Service Resolution bridges the gap between the service desk and network operations.

The IT handbook for Windows 7 and Windows 8 migrations

A comprehensive guide for IT departments making the switch from legacy versions of Microsoft Windows to Windows 7 and Windows 8. To date, Windows 8 adoption has been fairly slow, especially in the enterprise.

Where customer satisfaction and employee empowerment come together

In this eBook, learn how different industries use dynamic and sophisticated case management to turn customer information into strategies that fortify them against their competition.

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