Analysts agree that Mobile Device Management (MDM) is not enough when it comes to securing app data. Although it remains a critical component of an overall mobile security...
The numbers show a clear trend: there is a growing consensus among CISOs that outsourcing security services is a viable option. In this paper Forrester shares the results of...
Sponsor: Alert Logic
Alert logic's cloud-powered solutions help organizations that process, store or transmit credit card data eliminate the burden of PCI compliance. This product brief outlines...
Sponsor: Alert Logic
Today, we can be virtually anywhere with a few clicks of a mouse. Of course, it's not just having the tools that counts - it's about using them effectively. Download this new research review to discover the benefits of combining Web and audio conferencing to improve team communication, reduce costs and increase efficiency.
This SHRM Research white paper takes a close look at how employees are responding to the recession and outlines the likely workforce trends during the economic recovery. In addition, SHRM provides simple, cost-effective strategies for retaining employees, boosting productivity and cutting operational costs.
This new white paper explores the challenges to creating an infrastructure that supports remote workers, thus enabling an organization to accomplish its primary Web-commuting goals of reducing costs while elevating employee productivity.
In this white paper, discover the competitive edge to be gained through workshifting, the biggest mistakes we make when mobilizing our workforce and how to evaluate your needs for information, communication, and collaboration to create a flexible work-style.
In this white paper, discover how to improve overall corporate productivity by leveraging Web-based remote access such as Citrix® GoToMyPC® Corporate.
This ServiceXRG white paper explores 5 strategic applications of remote support that yield maximum benefit and how to measure their business impact.
This new SupportIndustry.com white paper explores the critical relationships between people, processes and technology and provides best practices for delivering superior service and support.
This new TSIA white paper provides an overview of Web collaboration, explores how companies are utilizing its capabilities within technical support and details its business value.
This smith+co white paper explores the importance of the customer experience and the role of technology in creating, nurturing and strengthening customer relationships with every single interaction.
This new white paper examines key challenges facing customer support organizations and explores the many advantages of collaborative remote support, including ad hoc training, faster first-contact resolution and an improved customer experience.