White Papers by Topic: Crm

Resources available: 13

How to Pick a Unified Communications System That Kicks Your Competition's UCaaS

Companies the world over are learning how to connect with customers using superior unified communications and CRM. Is your competition one of them?

Learn How IBM Transformed Their Sales Team with SugarCRM

IBM leveraged Sugar's unique user-focused CRM to transform its global sales organization, successfully deploying a new system for reps that manage millions of opportunities worldwide. Learn how IBM completed this herculean task in record time.

Avoid these common pitfalls when choosing a cloud CRM

It's Your Data - Own It! View Now>>

No Longer a Necessary Evil: How Modern CRM Empowers Sales

Management Benefits of Individualized CRM. View Now>>

Delivering the true potential of CRM through the individual

The benefits to the individual and the entire business. View Now>>

CRM's Dirty Little Secret: How to Avoid CRM Sticker Shock

Three-Year TCO Analysis. Read more>>

SugarCRM In-Depth Case Study: Redglaze Group

Improve the Extended Customer Lifecycle. View now>>

drugstore.com Customer Experience Case Study

drugstore.com is on a mission to reduce their service overhead while building a brand known for uncommonly superior customer experiences. Download this case study to learn how they do it.

Overstock.com Customer Experience Case Study

Overstock.com is slashing service overhead while drastically improving the quality of their service. Download this case study to learn how they do it.

Voice of Customer 2.0: Social, Agile and Integrated

Online communities, blogs and networking sites are transforming business just as the Internet did a decade ago. Download this paper and get a perspective on the growth of social interactions in business.

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