Today's threat environments require automated security monitoring and real-time visibility into all activity on all systems, networks, databases and applications. Learn how SIEM...
Symantec Backup Exec™ 2012 V-Ray Edition is targeted at customers who are fully or primarily virtualized--that is, have all their file servers, print servers, application...
Data center technology is evolving at an unprecedented pace. You can't say the same for infrastructure management tools. They're stuck in the past, and that's a problem. You can't...
Sponsor: HP and Intel®
In this eBook, we'll show how your customers, employees and brand can come together to earn a "customer for life."
We surveyed feedback from our customers, product experts and thought leaders to come up with 20 best practices for outstanding customer service.
Benchmarking data shows that Finance organizations that have adopted ERPs experienced as much as 300% material improvements in efficiency, and as much as 65% reduction in costs associated with performing Finance and Accounting operations.
In this paper, we highlight the common reasons why midsize companies often do not realize significant ROI with their ERP system implementations and suggest solutions for getting the most value from their applications.
IBM provides consulting, implementation and application management services for Microsoft Dynamics AX, a comprehensive ERP solution for midsize and larger organizations that empowers people to work effectively, manage change, and compete globally.
This white paper examines how you can get the most from CRM and ERP, find the best system for your business and how IBM can help.
IBM WebSphere Cast Iron Cloud integration is a low-cost, plug-and-play solution that enables system-to-system and B2B communication with no coding.
Today, implementing a customer relationship management (CRM) application may not be enough to remain competitive. To gain market share and grow revenue, many companies complement a CRM application with other technologies...
This white paper addresses how data mining is used to get more value from CRM systems -- particularly focused on application of predictive analytics to the customer lifecycle (acquire, grow, retain.)
This article discusses the urgent need for firms to successfully engage with customers, including handling issues such as social media and mobility, and at accomplishing this goal with smarter IBM collaboration and CRM solutions.