White Papers by Topic: Business intelligence

Resources available: 197

The Future of IT: A Customer First Approach

Explore how customer-first policies can make use of social, mobile and cloud technologies to give workers the freedom and flexibility they desire to drive company productivity.

Making the Move to a Cloud-Based IT Service Management (ITSM) Platform

Today's mature cloud-based ITSM solutions can give you the flexibility and agility you need-without sacrificing security, stability or performance.

Connecting the Clouds: Best Practices for Integrating ITSM

In this Industry Insight, BMC discusses how utilizing a SaaS approach to IT Service Management can position your IT organization to best manage the growing number of cloud-based services along with your enterprise's internal systems.

The Perfect Combo: ITIL, ITSM and Social Media

BMC explores how best-in-class organizations are leveraging these to drive user satisfaction and organizational success.

What Does Friction Between Business and IT Cost your Organization?

See what 900 business and IT professionals had to say and get recommendations for change.
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A Practical Guide to Understand and Benefit from the Consumerization of IT

This guide explores the realities of IT Consumerization to define challenges and opportunities. Learn best practices and get actionable recommendations.

Cloud Benefits for the IT Service Management Market

Analysts predict that soon, half of all new IT service desk tools will be adopted as cloud-based services.

Hybrid IT-A Low-Risk Path from On-Premise to ITaaS

This white paper provides a strategy to move part or all of your ITSM suite to the cloud as a stepping stone to ITaaS.

Raising the Bar for IT Service Management: EMA's Look at BMC Remedy OnDemand

Learn about the changing face of ITSM and gain the perspective needed to make the right ITSM decision for your organization. Get the free white paper from Enterprise Management Associates.

Free Virtual Appliance for Application Performance Monitoring

The ExtraHop Discovery Edition is a free virtual appliance that will help you to discover the performance of your applications across the network, web, VDI, database, and storage tiers. Get yours today!

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