White Papers by Topic: Business intelligence

Resources available: 195

Connecting the Clouds: Best Practices for Integrating ITSM

In this Industry Insight, BMC discusses how utilizing a SaaS approach to IT Service Management can position your IT organization to best manage the growing number of cloud-based services along with your enterprise's internal systems.

The Perfect Combo: ITIL, ITSM and Social Media

BMC explores how best-in-class organizations are leveraging these to drive user satisfaction and organizational success.

What Does Friction Between Business and IT Cost your Organization?

See what 900 business and IT professionals had to say and get recommendations for change.
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A Practical Guide to Understand and Benefit from the Consumerization of IT

This guide explores the realities of IT Consumerization to define challenges and opportunities. Learn best practices and get actionable recommendations.

Cloud Benefits for the IT Service Management Market

Analysts predict that soon, half of all new IT service desk tools will be adopted as cloud-based services.

Hybrid IT-A Low-Risk Path from On-Premise to ITaaS

This white paper provides a strategy to move part or all of your ITSM suite to the cloud as a stepping stone to ITaaS.

Raising the Bar for IT Service Management: EMA's Look at BMC Remedy OnDemand

Learn about the changing face of ITSM and gain the perspective needed to make the right ITSM decision for your organization. Get the free white paper from Enterprise Management Associates.

Free Virtual Appliance for Application Performance Monitoring

The ExtraHop Discovery Edition is a free virtual appliance that will help you to discover the performance of your applications across the network, web, VDI, database, and storage tiers. Get yours today!

Case Study: Murphy USA Gains Application Visibility Without Agents

Murphy USA has more than 700 stores that share a 10Mbps VSAT link. So when something goes wrong with their applications, it's the Network team that responds. Learn how Murphy USA was able to understand what applications were doing over the network.

Going Beyond APM with Real-Time IT Operations Analytics

This white paper explains how IT organizations can harness the wealth of wire data flowing through their environments for real-time IT operational intelligence. Read the whitepaper to learn more.

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