White Papers by Topic: Business intelligence

Resources available: 182

Secure Your Social Organization

Teams throughout your enterprise are creating new social media accounts and adopting their own platforms to manage them.

Social Customer Service: The Future of Customer Satisfaction

Learn how enterprises must organize themselves around the customer, leveraging shared technologies, policies, and processes.

Turning Insight Into Action: Social Media Intelligence

The amount of data produced on social media is staggering - and so is the potential business value for enterprises that know what to do with it.

5 Step Guide to Social Media Security

As businesses embrace social media, related security breaches are on the rise. Corporate Twitter hackings. Rogue employees on the company Facebook account. Executives sharing confidential info on their personal accounts.

Transform IT to Cloud Services Brokerage: Featuring Gartner Research

When IT works with the enterprise as a value-added supplier, it can free the organization to think big and alter the competitive playing field. In this new brief, discover the five major steps to transitioning your IT to a cloud-services broker.

The Value of Cisco Services - Forrester TEI Study

What are the potential financial impacts and benefits of Cisco Data Center Optimization Services? Discover how organizations saw up to 119% ROI and less than one-year payback with Cisco Services in this Forrester Total Economic Impact™ (TEI) Study.

3 Things to Know for Your RISC Migration: Featuring Gartner Research

Is your organization ready to take the RISC-migration plunge? Discover the three factors you need to know before you begin. Read Cisco's latest RISC Migration brief, featuring research and insights from leading analyst firm Gartner.

Infographic: HP IT Analytics

IDG Connect research shows that companies are collecting reams of operations data, even while they recognize the need for more data. But they're just not capitalizing on that resource investment.

Closing the Gap Between Insight and Action in IT Operations

New research from IDG Connect reveals today's greatest operations management challenges and the critical role operations analytics play in addressing them.

IDC ROI Infographic

Trends such as evolving communication patterns, connection types, applications and bandwidth can have an impact on enterprise organizations. Learn how IT organizations can improve the business value of WAN optimization and maximize business ROI.

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