White Papers by Topic: Business intelligence

Resources available: 271

Social Customer Service: The Future of Customer Satisfaction

Learn how enterprises must organize themselves around the customer, leveraging shared technologies, policies, and processes.

Turning Insight Into Action: Social Media Intelligence

The amount of data produced on social media is staggering - and so is the potential business value for enterprises that know what to do with it.

5 Step Guide to Social Media Security

As businesses embrace social media, related security breaches are on the rise. Corporate Twitter hackings. Rogue employees on the company Facebook account. Executives sharing confidential info on their personal accounts.

Infographic: HP IT Analytics

IDG Connect research shows that companies are collecting reams of operations data, even while they recognize the need for more data. But they're just not capitalizing on that resource investment.

Closing the Gap Between Insight and Action in IT Operations

New research from IDG Connect reveals today's greatest operations management challenges and the critical role operations analytics play in addressing them.

IDC ROI Infographic

Trends such as evolving communication patterns, connection types, applications and bandwidth can have an impact on enterprise organizations. Learn how IT organizations can improve the business value of WAN optimization and maximize business ROI.

Predictive Analytics: IT's Crystal Ball

New research from IDG Connect shows how IT-oriented big data solutions are saving companies time and money by anticipating downtime before it even happens.

Prepare, Predict, and Pinpoint with Operations Analytics

Hundreds of new technologies are being built every year. It's tough enough for your IT managers to keep up with even predetermined datasets, let alone the new dynamics and the hybrid nature of modern IT.

Improving Business Value of WAN Optimization

Want to achieve faster ROI with WAN optimization? Read the latest IDC report and discover how you can cut IT costs without compromising performance, gain greater efficiency, and improve productivity and overall satisfaction.

Ebook: Big Data Analytics For Dummies

Big Data Analytics for Dummies is a valuable resource that addresses the practical dilemmas surrounding Big Data analytics and provides a step-by-step approach on how to sidestep common pitfalls.

©1994-2014 Infoworld, Inc.