White Papers by Topic: Business intelligence

Resources available: 195

Aberdeen report: Operational Intelligence

Through an efficient combination of internal capability and utilizing appropriate Business Intelligence (BI) and decision support technologies, Best-in-Class companies are able to achieve superior performance in sales management, customer serivce and financial efficiency. This report is based on feedback from 260 end-user organizations globally.

Use Cases: Microsoft Exchange 2010 on VMware

Many VMware customers running Exchange 2003, 2007, and 2010 are already taking advantage of the benefits offered by virtualization to improve their organization's messaging capabilities and effectiveness. Microsoft Exchange Server 2010 includes a number of enhancements in areas such as availability, architecture, remote access, operational efficiency, and improved end-user experience. For organizations not already using vSphere, the upgrade cycle from previous versions of Exchange to Exchange 2010 presents an ideal opportunity to begin leveraging the power and flexibility of virtual machine technology. This guide provides use cases and explains the primary technical benefits that can be achieved by deploying Exchange 2010 on VMware vSphere."

Essential Deployment Tips: Oracle Databases on VMware vSphere 4

Even the most demanding Oracle database workloads can now be virtualized with VMware vSphere and ESX 4 -- with greater than 95 percent of Oracle instances matching native performance. This paper provides the essential tips necessary to successfully deploy Oracle on VMware virtual infrastructure to enable database administrators (DBAs) to meet their performance and availability goals. This paper provides technical guidance when deploying Oracle databases on VMware vSphere. This document will also show that the same best practices, tuning tips and tricks, and skill sets necessary to deploy Oracle databases in physical environments can be leveraged when deploying Oracle databases in virtual environments.

Use Cases: Oracle Databases on VMware

Production database administrators are primarily concerned with scalability, performance and overall resource management. Deploying Oracle databases on vSphere is not significantly different from deploying Oracle on physical servers. Database architects can take advantage of the features and capabilities of vSphere to create their enterprise database strategy and next-generation scalable architectures. This paper provides use cases and benefits delivered by virtualizing Oracle databases on VMware vSphere.

Virtualizing Business-Critical Applications on VMware vSphere

Business agility depends on IT agility, and VMware vSphere enables IT to deliver. By standardizing on the vSphere internal cloud to virtualize 100 percent of your applications, you can reduce capital and operational costs by 50 percent, while providing a more dynamic platform for applications that streamlines the entire "build-run-manage" application cycle. While virtualizing business-critical applications presents some unique challenges, the main legacy concerns around virtualization-specifically performance and ISV support-are a thing of the past. Application performance has improved steadily with multiple product generations, and with VMware vSphere, there is practically no application that cannot be virtualized from a performance standpoint. Run your business-critical applications, including Exchange, SQL, SAP, and Oracle, on VMware vSphere with breakthrough performance and outstanding reliability.

On-premise e-Mail Archiving: Are You Ready for Optimized Exchange Migration?

Despite what you've heard, not everything is moving to the cloud. For example, BY 2014, 72% OF THE EXPECTED 470 MILLION EXCHANGE SERVER MAILBOXES worldwide WILL REMAIN ON-PREMISE. Download this exclusive tech dossier from Iron Mountain to learn why on-premise archiving can be the right choice for your Microsoft Exchange-hosted e-mail environment.

drugstore.com Customer Experience Case Study

drugstore.com is on a mission to reduce their service overhead while building a brand known for uncommonly superior customer experiences. Download this case study to learn how they do it.

Overstock.com Customer Experience Case Study

Overstock.com is slashing service overhead while drastically improving the quality of their service. Download this case study to learn how they do it.

Voice of Customer 2.0: Social, Agile and Integrated

Online communities, blogs and networking sites are transforming business just as the Internet did a decade ago. Download this paper and get a perspective on the growth of social interactions in business.

The Four Customer Experience Core Competencies

How customer-centric is your organization? Find out with the self-assessment tool included in this report. Then learn how to leverage the four customer experience competencies you'll need to build and sustain brand differentiation.

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