White Papers by Company: ServiceNow

Resources available: 5

The Future of IT: From Chaos to Service Automation

Learn how innovative CIOs are automating IT services and:
* Delivering business solutions, including cloud services and app development on one SaaS platform
* Shifting focus from cost to agility and growth across the enterprise
Read Now

Transform IT: Transform the Enterprise

This paper provides IT leaders with insight into three IT imperatives that 24 CIOs and senior IT executives used to reposition IT and transform the enterprise.

Case Study Adopting ITSM Tech to Support ITIL Initiatives

CIO Bart Murphy Improves Service Delivery while Lowering Costs by consolidating services across 6 business units.

Upstream Print Solutions improve customer service

Fuji Xerox Australia subsidiary Upstream Print Solutions is rolling out SaaS service delivery to facilities, field engineering, health and safety, client service and e-services.
Find out why Customer satisfaction has improved threefold. Read Now

The Wall Street Journal: CIO Journal

Article describes how cloud ITSM:
* Reduces drain on IT, increased response time
* Eliminates roadblocks to completion
* Enables IT to deliver better usability and access
Read Now

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