White Papers by Company: BMC Software

Resources available: 19

The Future of IT: A Customer First Approach

Explore how customer-first policies can make use of social, mobile and cloud technologies to give workers the freedom and flexibility they desire to drive company productivity.

The Perfect Combo: ITIL, ITSM and Social Media

BMC explores how best-in-class organizations are leveraging these to drive user satisfaction and organizational success.

Connecting the Clouds: Best Practices for Integrating ITSM

In this Industry Insight, BMC discusses how utilizing a SaaS approach to IT Service Management can position your IT organization to best manage the growing number of cloud-based services along with your enterprise's internal systems.

Raising the Bar for IT Service Management: EMA's Look at BMC Remedy OnDemand

Learn about the changing face of ITSM and gain the perspective needed to make the right ITSM decision for your organization. Get the free white paper from Enterprise Management Associates.

What Does Friction Between Business and IT Cost your Organization?

See what 900 business and IT professionals had to say and get recommendations for change.
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Making the Move to a Cloud-Based IT Service Management (ITSM) Platform

Today's mature cloud-based ITSM solutions can give you the flexibility and agility you need-without sacrificing security, stability or performance.

A Practical Guide to Understand and Benefit from the Consumerization of IT

This guide explores the realities of IT Consumerization to define challenges and opportunities. Learn best practices and get actionable recommendations.

The New IT

Explore enhanced productivity for IT staff, and seamless integration across IT operation management systems. Download now.

Cloud Benefits for the IT Service Management Market

Analysts predict that soon, half of all new IT service desk tools will be adopted as cloud-based services.

Meeting the Exploding Demand for New IT Services

 In this eBook, explore the top trends driving the New IT for IT Service Management, and how leading organizations are evolving to focus on end-user experience.

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