White Papers by Company: BMC Software

Resources available: 16

Select the Right Cloud-Based ITSM Solution

This step-by-step guide helps CIOs select the right cloud-based ITSM platform to capitalize on today's latest innovations.

The New IT

Explore enhanced productivity for IT staff, and seamless integration across IT operation management systems. Download now.

IT Friction and Your Organization

This report outlines key issues that cause friction between business users and IT.

The Future of IT: A Customer First Approach

Explore how customer-first policies can make use of social, mobile and cloud technologies to give workers the freedom and flexibility they desire to drive company productivity.

MyIT- Consumer Cool for Business Apps

Rich Ptak discusses how BMC's MyIT combines the ease and familiarity of accessing today's consumer apps with the stability, security and strengths of the enterprise IT infrastructure.

MyIT- Consumer Cool for Business Apps

Rich Ptak discusses how BMC's MyIT combines the ease and familiarity of accessing today's consumer apps with the stability, security and strengths of the enterprise IT infrastructure.

The New IT: Deliver Better Service and Support, More Efficiently

People and businesses can do amazing things when technology runs at its best. Changing requirements and expectations have placed new demands on IT; now it's time for a new approach to service and support.

The Future of IT: A Customer First Approach

Explore how customer-first policies can make use of social, mobile and cloud technologies to give workers the freedom and flexibility they desire to drive company productivity.

Making the Move to a Cloud-Based IT Service Management (ITSM) Platform

Today's mature cloud-based ITSM solutions can give you the flexibility and agility you need-without sacrificing security, stability or performance.

Connecting the Clouds: Best Practices for Integrating ITSM

In this Industry Insight, BMC discusses how utilizing a SaaS approach to IT Service Management can position your IT organization to best manage the growing number of cloud-based services along with your enterprise's internal systems.

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