February 15, 2002

Priced to sell ... to you

Tapping into reams of rich CRM data, companies are turning to technology to quickly optimize prices for individual customers

February 8, 2002

Changing the rules

Blaze Advisor 4.0 and other rules engines give business users a direct hand in rules management

January 3, 2002

Instant messaging

Real-time collaboration takes corporate users by storm

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