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Tech giants chart research goals Power consumption, parallelism, and the rapidly-expanding world of mobile communications are among the leading areas of research and development currently being investigated within some of the IT world's largest companies. IBM begins another wave of SOA releases IBM released SOA products for integrating software applications and improving business processes, and said more customers are starting to understand the SOA concept. September 26, 9:24 a.m. PDT Oracle links business process analysis, SOA Oracle is announcing Wednesday an enhanced version of its business process analysis software that enhances collaboration between process modelers and implementers. ![]() September 18, 3:41 p.m. PDT Software AG updates webMethods BPM suite Software AG plans to unveil details of Version 7.1 of the webMethods business process management suite on Wednesday, along with a new enterprise service bus (ESB) and a supply chain performance optimization tool. September 12, 5:01 a.m. PDT Microsoft touts RFID, EDI in BizTalk Server upgrade Microsoft is adding capabilities for RFID and EDI to its BizTalk Server business process management platform as well as making BizTalk friendlier for application developers. ![]() September 10, 5:00 p.m. PDT IT meets the cable guy With airlines in the midst of their worst summer (performance-wise) in decades, it seems unimaginable that anyone would recommend that other industries adopt their business practices – especially overbooking. Yet that's exactly what McKinsey has done in a new research report, "Improving Field Service Productivity." ![]() August 9, 3:00 a.m. PDT ILOG JRules 6.5 brings rules to SOA ILOG JRules Version 6.5 is primarily a refinement of the architecture and features first introduced in Version 6.0. With the 6.x line, ILOG adopted the basic architecture seen across the BRMS (Business Rules Management System) industry. As such, JRules combines a rule engine deployed and managed as a stand-alone module (Rule Execution Server); a rule repository for sharing, versioning, and reporting on rules (Rule Team Server); and a set of authoring tools for both business users and technical staff to interact with the repository (Rule Studio). ![]() August 2, 3:00 a.m. PDT BPM vendor Metastorm buys Proforma Metastorm acquired Proforma on Wednesday, combining two companies that make software for improving business processes in large organizations. August 1, 9:27 a.m. PDT Bluespring's Suite 4.5 whets appetite for BPM Optimizing document-centric processes can be a profitable, if tricky, cost-cutting endeavor. It takes a particularly rare breed of BPM suite to simultaneously integrate your applications, your employees' work habits, and the multitude of documents and customers your organization juggles. ![]() July 30, 3:00 a.m. PDT Microsoft releases rich media app betas This week Microsoft is quietly delivering a flurry of updates to its developer community, including the release candidate version of Silverlight, the new rich media competitor to Adobe's Flash Player. Also available for download will be a Silverlight plug-in for Visual Studio 2008 Beta 2 -- another huge hunk of bits Microsoft is making available for download this week. None of this would be complete without Beta 2 of the 3.5 version of the .Net Framework itself, also ready for downloading. ![]() July 26, 3:02 p.m. PDT Open source JBoss Rules gains speed JBoss is announcing Monday a faster version of JBoss Rules, the company's open source business rules engine. ![]() July 16, 6:00 a.m. PDT Microsoft pushes OBAs to take Office to next level Microsoft has been quietly adding to the cache of reference applications it hopes will help transform Microsoft Office 2007 from a mere productivity suite to a collaboration tool. June 28, 5:26 a.m. PDT Tibco links BPM with SOA With a new release of its business process management software available Wednesday, Tibco Software said it is enabling a tighter link with SOA and delivering a more integrated user experience. ![]() June 20, 5:30 a.m. PDT 2007 InfoWorld CTO 25: Nicola Gazzaneo Two million people rely on Nicola Gazzaneo every day. That’s the number of passengers that pass through Italy’s 13 largest terminals, and Gazzaneo’s work affects every one of them. As CTO of Grandi Stazioni -- the redevelopment, operations, and maintenance arm of Italy's state railway group -- Gazzaneo oversees IT initiatives for the country’s major managed railways, including stations in Rome, Florence, Milan, and Venice. ![]() June 7, 3:00 a.m. PDT Tibco readies unified interface, Business Studio 2.0 Tibco Software will announce on Tuesday a unified interface to its products, called Tibco One, and also will unveil Business Studio Version 2.0 for business process modeling. ![]() May 1, 2:30 a.m. PDT What the enterprise can learn from consumer technologies Today’s corporate end-users are far more tech-savvy than their productivity with IT tools indicates. After all, screen-deep in IMs, widgets, and elaborate consumer Web apps, they’re proving themselves well-versed in the production and distribution of content as facilitated by the consumer Web 2.0 craze. ![]() April 9, 3:00 a.m. PDT Exclusive: Coral8 presents a sea of CEP opportunity As event-driven architectures continue to proliferate in the business landscape, a company’s agility and ability to drive big wins are becoming increasingly burdened by indecipherable data and unrecognized signals. That’s where CEP (complex event processing) comes in. CEP solutions continuously troll your real-time data streams in search of defined event patterns, then fire off alerts to your enterprise systems to automate a follow-on process or corrective action. ![]() April 2, 3:00 a.m. PDT Microsoft injects Vista with BPEL Microsoft Corp. hopes to boost the adoption of BPM (business process management) applications by adding support for Business Process Execution Language (BPEL) in the workflow layer of Windows Vista, the company said Monday. It also has formed an alliance of software vendors aimed at making BPEL a more mainstream technology. February 26, 9:56 a.m. PST Lombardi moving BPM online The announcement last week from Lombardi Software that it will add a SaaS (software as a service) component dubbed Blueprint to its on-premises BPM suite highlights both the continuing growth of the hosted model and its limitations. ![]() February 19, 9:00 a.m. PST Integrien finds problems, reduces troubleshooting Integrien this week will unveil capabilities in its flagship systems management software that it says will enable IT staffs to more quickly diagnose the cause of application performance problems and reduce post-mortem troubleshooting. January 31, 12:26 p.m. PST Triumfant's tool seeks out IT system problems Aiming to ease the enterprise help desk’s burden, Triumfant on Tuesday will announce Resolution Manager, an automated problem and resolution program based on analytics. January 30, 3:00 a.m. PST Oracle sneaks out E-Business Suite 12 Oracle has quietly released E-Business Suite Release 12 to customers a few days in advance of a big launch event planned for next week in New York City. January 26, 4:36 a.m. PST Siemens buys software company UGS for $3.5B German industrial giant Siemens plans to buy PLM (product lifecycle management) software developer UGS for $3.5 billion, allowing it to offer customers all-digital manufacturing systems from the drawing board to the factory gate. January 25, 7:24 a.m. PST Chalk one up for rogue IT I met a rogue last week … as in “rogue IT.” You know, where non-IT people go off and work on systems and apps formally outside the CIO’s purview, often establishing huge shadow operations with underworld overtones. ![]() January 25, 3:00 a.m. PST Offshore attrition on the rise Offshoring -- especially for BPO (business process outsourcing) -- is about to hit a wall. After all, despite being a relatively new phenomenon made possible by advances in communications, it remains subject to one timeless principle of economics: supply and demand. ![]() January 23, 3:00 a.m. PST Unisys untangles chargeback mess in IT Unisys is introducing a software suite that, among other things, automates the process of billing departments for computing time in a virtual environment. January 22, 7:07 a.m. PST Tabblo’s approach to rich Internet apps If you want a peek into the future of RIAs (rich Internet applications), take a look at Tabblo (tabblo.com). The model that Tabblo has set into motion for photographers -- both amateur and professional -- will soon be adopted by enterprise IT to empower its user base. ![]() January 16, 3:00 a.m. PST Good ideas take time Two years ago, I publicly floated the concept that IT should start thinking more like entrepreneurs. What a disaster! I was speaking at a meeting of CTOs, and I mentioned that I’d heard of a few IT departments that were focusing, at least in part, on creating saleable new products and services for their companies. I asked the group what they thought of the idea. ![]() December 4, 3:00 a.m. PST Springhill Medical Center emerges from the paper age For software developers, a crucial metric of success is the ability of their organization’s employees to get solid results from the applications the developers build, a practice known in the industry as “eating one’s own dog food.” Mark Kilborn, a regional CIO of Eclipsys, has spent the past three years helping Springhill Medical Center in Mobile, Ala., in its effort to automate emergency department procedures. He got to witness the results of his team’s project when, in early October, his 14-year-old son broke his wrist playing football. ![]() November 13, 3:00 a.m. PST Open source rule management Considering that a high-end BRMS (Business Rule Management System) costs about $50,000 just to get started, and that annual maintenance, runtime fees, and professional services can drive the total toward a hefty half-million or more, organizations on a tight budget have incentive to seek alternatives. Thankfully, good options exist. Two of the better low-or-no-cost tools are Jess from Sandia National Laboratories, and JBoss Rules from JBoss, a division of Red Hat. ![]() November 2, 5:00 p.m. PST Exclusive: AquaLogic dives deep into the process pool Reforming enterprise business processes to boost productivity requires isolating pain points through steady focus on the myriad users, partners, customers, and applications proliferating an enterprise. ![]() October 27, 3:00 a.m. PDT IT by the book Can something that’s been kicking around for more than 15 years qualify as an overnight success? It certainly feels that way with ITIL, a collection of nine books that lays out a blueprint for IT service management. In the United States, at least, ITIL has recently catapulted itself from a respected, if somewhat obscure, treatise for governance geeks to a mainstream discipline. ![]() October 23, 3:00 a.m. PDT Cast your vote for IT's future Dear reader: Ask not what IT can do for you, ask what you can do for IT. With the crucial midterm congressional elections just a couple of weeks away (not to mention a bevy of state and local contests), it’s time to issue my first annual From the Analysts political endorsements. ![]() October 20, 3:00 a.m. PDT IBM and Oracle team with i-flex on banking software Indian financial software company i-flex solutions, IBM, and Oracle will jointly market i-flex’s banking software to customers worldwide. October 11, 7:09 a.m. PDT IBM hones IT asset management IBM Corp. is introducing a range of new products and services, many based on technologies coming from recently acquired companies, aimed at helping businesses better manage and take advantage of their various software and hardware systems. October 6, 3:17 a.m. PDT Update: Business Objects to buy ALG Software Business Objects is stepping up its efforts in the area of corporate performance management software with an acquisition and the integration of some existing applications with its business intelligence suite. September 13, 6:31 a.m. PDT The case for altruism The first timeI heard about Wikipedia, I thought, This has no shot. Why would highly qualified people devote their energies to an encyclopedia they couldn’t make a dime on? ![]() September 4, 3:00 a.m. PDT Open-source model comes to BPM Open-source business models continue to permeate the enterprise applications market, with BPM (business performance management) the latest software to get a makeover, courtesy of formerly closed-source vendor Adaptive Planning. August 15, 9:57 a.m. PDT IBM continues spree with purchase of FileNet IBM last Thursday extended its run of major acquisitions, agreeing to buy business process and enterprise content management specialist FileNet for approximately $1.6 billion in cash. ![]() August 14, 3:00 a.m. PDT Does “built to last” apply to IT? Over the weekend, I bought an amazing antique chair: a fancy wooden office swivel chair in practically mint condition, including all its original cast-iron hardware. Although probably made between 1900 and 1915 (the patent date is 1897), it’s remarkably modern, with fully adjustable height, tilt, and back support, like the best Aeron chairs of today (well, its wooden surfaces are a tad stiffer). With any luck, it will last another 100 years and be just as functional. ![]() August 11, 3:00 a.m. PDT Sage buys into healthcare market U.K. business management software developer Sage Group agreed to buy Emdeon Practice Services, a maker of software for doctors' offices, for $565 million, Sage said on Tuesday. August 9, 6:59 a.m. PDT Oracle enters the BPM zone Oracle’s Fusion middleware platform, like the early solar system, has resembled a gaseous cloud, with chunks slowly solidifying into recognizable shapes. A large object from another orbit just joined the party last week, which sheds new light on Fusion -- which will one day provide a unified environment for JD Edwards, Oracle eBusiness, PeopleSoft, and customer-created apps -- and how it will evolve. ![]() August 2, 4:00 p.m. PDT Appian puts polish into BPM I look at four key elements when gauging the potential ROI and success of a BPM package: adaptability to existing platforms and applications, process insight and activity monitoring, usability, and the strength of the rules engine. On all counts, Appian Enterprise 5.1 fills the bill with its full-featured, people-centric, process-management suite. ![]() July 21, 3:00 a.m. PDT Clash of the Java rule Titans Editor's Note: In this review, we inaccurately stated that we ran the WaltzDB benchmark on ILOG JRules 6 and Fair Isaac Blaze Advisor 6.1. Although we were able to run the benchmark on Blaze Advisor, we were not able to do so on JRules. As noted in the review's supplementary performance chart online, we thus reported one of two benchmark results provided by ILOG. We believed this number accurately reflected JRules' performance. Since that time, ILOG has asserted that the performance number we reported was based on a first-generation RETE algorithm and not the current algorithm which the product now uses. We plan to perform further testing of our own to better assess the performance capabilities of ILOG JRules and will provide those results when they are available. ![]() July 17, 3:00 a.m. PDT Exclusive: Corticon plays by different rules Dr. Mark Allen of Corticon caused quite a ruckus several years ago when he published a paper called “Rete is Wrong,” which took all of the rule-based engines based on the Rete (pronounced Ree-tee) algorithm to task for inefficiencies and poor construction. Allen explained that, in contrast to the Rete engines in market-leading BRMS (Business Rules Management Systems) such as ILOG’s JRules and Fair Isaac’s Blaze Advisor, Corticon had a DETI (Design-Time Inferencing, pronounced Dee-Tee) engine. ![]() July 7, 3:00 a.m. PDT LANDesk jumps into BPM market LANDesk Software on Monday launched its first products for business process management since acquiring the assets of BPM vendor NewRoad Software earlier this year. June 26, 5:20 a.m. PDT InfoWorld CTO 25: Fred Dillman A 25-year Unisys veteran, CTO Fred Dillman has seen lots of changes in how IT operates. “When IT was growing, it was all about making improvements in the business, but after a while they got enamored with their own technology,” Dillman says. ![]() June 5, 3:00 a.m. PDT Upstart startups Startups aren’t typical fodder for InfoWorld stories. For that matter, we don’t devote all that much ink to tech companies in general, preferring to focus on technologies, products, and strategies that help IT do what it needs to do. ![]() May 15, 3:00 a.m. PDT India to set up data security watchdog India's National Association of Software and Services Companies (Nasscom) is setting up a watchdog organization that will focus on the introduction and monitoring of best data security and privacy practices in the country's IT services, call center and business process outsourcing (BPO) industries. May 10, 4:28 a.m. PDT Mercury hones in on change management Recognizing that IT system changes can have ripple effects throughout an enterprise, Mercury Interactive is introducing Mercury Change Control Management, providing a big-picture view of changes and gauging impacts. ![]() May 1, 12:05 a.m. PDT EMC banking billions on ILM EMC Corp. is investing US$1.2 billion this year to develop and acquire technologies geared to help businesses share, protect, manage and secure data, said Chief Executive Officer and President Joe Tucci in his keynote address at the EMC World conference in Boston Monday. April 24, 10:12 a.m. PDT Oracle targets telecom providers Oracle made another move to target telecommunications providers Tuesday, unveiling plans for a telecom service delivery platform (SDP). April 18, 7:45 a.m. PDT Product previews NetSuite Flexes Process Automation, Woos Verticals Hosted applications vendor NetSuite announced NetSuite 11.0, its latest integrated CRM and back-office suite. The new version, due in May, extends AJAX (Asynchronous JavaScript and XML) beyond the current real-time dashboards into functional areas, including reporting, scheduling, and document management. It also adds complex process customization via a new scripting language, SuiteScript, built on JavaScript. The company also launched vertical editions of NetSuite for wholesale/distribution, services, and software companies. NetSuite 11.0, NetSuite ![]() April 17, 3:00 a.m. PDT Oracle to buy Portal Software Oracle intends to make another vertical-market acquisition, announcing plans Wednesday to offer about $220 million to acquire Portal Software, a maker of billing and revenue management software for the communications and media industry. April 12, 8:28 a.m. PDT How to exit a doomed IT project I work for a large trucking company in Chicago. These days I’m head of information services. But many years ago, right after I was hired as one of the low-end IT guys, I was asked to take on a month-long, “quick-hit” project using Microsoft Access and Oracle to capture shipment data and analyze it. I named it CTA/PTA, for Cycle-Time Analysis and Post-Trip Analysis. ![]() April 11, 3:00 a.m. PDT Mergers and other IT disruptions don’t have to spell chaos When mortgage lender Master Financial moved from a traditional PBX switch to a Sphere Communications VoIP system in 2002, it did so for three reasons: “Cost, cost, and cost,” says then-CIO Chris Mullins. ![]() April 10, 3:00 a.m. PDT 10 tips for easing IT change management Whether you’re shifting to a new technology framework or outsourcing key IT functions, implementing change can be unsettling for everyone -- and not just those who may find themselves in a new job when the dust settles. Here’s how to survive and even thrive in the midst of disruption. ![]() April 10, 3:00 a.m. PDT ILOG extends the tools for rules ILOG delivered JRules 6.0 at the end of March, just a little more than a year since the introduction of Version 5.0. JRules 6.0, in keeping with the company’s push to extend development and maintenance of business applications to business experts, includes new vocabulary features that are similar to regular expressions and are far friendlier to nondevelopers. In addition to performance and reporting improvements, Version 6.0 ushers in a Web-based rules repository and integration with any Eclipse-based IDE. ![]() April 10, 3:00 a.m. PDT SAP to buy compliance software firm Virsa SAP AG is to acquire compliance software company Virsa Systems, it announced Monday. The move is yet another purchase designed to fill the gaps in SAP's software portfolio, this time in the area of enterprise risk management, a market segment that SAP hopes to dominate. April 3, 12:26 p.m. PDT Product previews Sonic Software revs enterprise service bus Sonic Software today announced Sonic ESB 7.0, an upgrade to the company’s SOA platform. It brings the Sonic Workbench to the Eclipse IDE; incorporates support for advanced Web services standards WS-Reliable Messaging, WS-Security, WS-Addressing, and WS-Policy; and introduces a lighter-weight approach to high availability through a new mode in the Continuous Availability Architecture, which the company says provides highly reliable and available brokered communications without the latency of persistent messaging. Sonic ESB 7.0 will be available in April. Sonic ESB 7.0, Sonic Software ![]() March 27, 3:00 a.m. PST Livedoor's Hiramatsu promises to rebuild company The president of beleaguered Internet and financial services company Livedoor pledged Friday to rebuild the company following the recent arrest of its founder and several executives on charges of securities law violations. March 24, 4:16 a.m. PST Tokyo Stock Exchange plans new trading system Tokyo Stock Exchange plans to spend about ¥45 billion ($384 million) over the next three years on upgrading and replacing its information systems, according to the bourse operator's latest mid-term plan. March 23, 3:57 a.m. PST Sage makes offer for Norwegian software company British software company Sage Group offered Wednesday to buy Visma, a business-management software vendor based in Oslo, for £334 million ($585 million). March 22, 7:04 a.m. PST Extensity hopes to be $1B firm within three years Newly formed financial applications software vendor Extensity hopes to become a $1 billion business within 36 months, according to the company's Chief Executive Officer and President Ken Walters. March 21, 8:58 a.m. PST Lawson's ERP upgrade adds SOA capabilities Lawson Software has announced a new version of its ERP applications that includes SOA (services-oriented architecture) capabilities delivered through a middleware partnership with IBM. March 16, 5:34 a.m. PST Update: NetSuite aims hosted apps at software vendors NetSuite has launched a suite of hosted business applications designed specifically for software companies, it announced Tuesday. March 14, 4:15 a.m. PST Maximizing the business value of SOA SOA is a better way to do application integration, but a small SOA vision centered on integration misses the point of designing for greater business flexibility. The word “service” in SOA refers to business services, which capture business capabilities in digital form, making them available for reconfiguration and reconnection to meet a constantly changing landscape of business needs. ![]() March 13, 3:00 a.m. PST DoD puts SOA into action When it comes to modeling complex business processes, the folks at the U.S. Transportation Command (U.S. Transcom) have a lot of experience. As the central defense agency responsible for worldwide air, land, and sea transportation for the U.S. armed services, U.S. Transcom has been developing internal process architectures for more than a decade. ![]() March 13, 3:00 a.m. PST SOA planning: Sizing up business processes As SOA goes mainstream in the enterprise, its success may hinge on a crucial meeting of the minds -- a mashup of talent that can uncap a font of creative potential. ![]() March 13, 3:00 a.m. PST Processes from point A to B to X Not so long ago BPM (business process management) vendors could afford to specialize. Now they’re moving as fast as they can to bring the spheres of collaborative workflow and system-centric processes together. ![]() March 13, 3:00 a.m. PST Bring business analysis to streaming events It’s no secret to IT people, or any business executive worth his Beemer, that an amazing wealth of actionable business intelligence is coursing through enterprise applications, databases, and even system logs nearly every moment of every day. The problem has not only been plucking the meaningful events from the unimportant ones but also finding the often seemingly unrelated patterns between them, and doing so before it’s too late to make a difference -- before the supplier raises the price, the shopper leaves the Web site, or the scammer transfers the funds. ![]() March 9, 3:00 a.m. PST BMC filling out SMB strategy Management software vendor BMC Software is due to release a suite of products aimed at small to midsize businesses (SMBs) this week. The move follows a recent similar announcement by rival IBM. March 6, 11:37 a.m. PST BEA nabs red-hot BPM player For many enterprises, SOA remains stuck at square one. It’s one thing to play with Web services, but another to create an agile architecture that spans an organization. Such grand initiatives typically require leadership on the business side, which often has trouble understanding SOA. ![]() March 6, 3:00 a.m. PST Protectionism no way to counter offshoring, says Bush U.S. President George Bush on Friday ruled out protectionist measures by the U.S. to counter the loss of jobs in the country because of offshore outsourcing. March 3, 4:13 a.m. PST In Brief: IBM readies SOA packages IBM at its PartnerWorld conference in Las Vegas later this month plans to help integrators and ISVs build SOAs based on the company's WebSphere platform. ![]() March 1, 5:35 a.m. PST Satyam expands in China as costs rise in India Indian outsourcer Satyam Computer Services is expanding in China to address the local market and hire qualified staff for its global business, a company executive said Wednesday. March 1, 4:38 a.m. PST Filling the void left by baby-boomer techies The big exodus is getting closer and closer. The baby boomers are about to retire in droves. Every day 10,000 baby boomers turn 50. In the next 10 years, 43 percent of the workforce will be eligible for retirement, while the next two generations are about 15 percent smaller. ![]() February 28, 3:00 a.m. PST IT's input on outsourcing Few words strike fear into the hearts of IT pros like "outsourcing" and its closely related foreign cousin, "offshoring." For many, the "O" words are simply euphemisms for layoffs, an all-too-common occurrence. Worse, the corporate appetite for outsourcing continues to grow. ![]() February 27, 3:00 a.m. PST Modeling employee background checks Sterling testing systems never actually called the solution they came up with BPM (business process management) until after the fact, says Paul Mladineo, vice president of strategic development. ![]() February 20, 3:00 a.m. PST The ABCs of BPM The benefits claimed by BPM (business process management) software sound almost too good to be true. Proponents crow about lower app dev costs, shorter time to market, improved compliance enforcement, and new points of leverage for optimizing business performance. ![]() February 20, 3:00 a.m. PST Evaluating anti-terror technology Business process management even has a place in the war on terror, according to Indy Crowley, research staff member and acting lead for IT at the Institute for Defense Analysis (IDA), an organization that evaluates technology under the SAFETY (Support Anti-Terrorism by Fostering Effective Technologies) Act of 2002. ![]() February 20, 3:00 a.m. PST Building a workflow for insurance reps With more than $3 billion in sales and more than 2.3 million customers, 100-year-old American National Insurance Company (ANIC) has quite a few legacy systems in operation. ![]() February 20, 3:00 a.m. PST World Cup passes on smart soccer ball World Cup soccer players should be happy: A new chip-enabled soccer ball won't be ready for use at the World Cup soccer tournament in Germany this June, according to the Fédération Internationale de Football Association (FIFA). February 16, 3:22 p.m. PST IBM opens lab in India for advanced IT deployments IBM has opened a new lab in Bangalore, India, where it will work with customers on advanced IT deployments that involve high levels of scale and performance, the company announced Thursday. February 16, 5:56 a.m. PST India is IBM's fastest-growing market, exec says India is the fastest-growing market worldwide for IBM, with the company increasing revenue there by 55 percent last year, a senior IBM executive said Thursday. February 9, 6:23 a.m. PST India's outsourcing industry to grow by 32 percent India's software and services exports are estimated to grow by 32 percent to $23.4 billion in the fiscal year ending March 31, according to data released Thursday by the National Association of Software and Service Companies (NASSCOM). February 9, 6:10 a.m. PST China sets national R&D goals for next 15 years China's State Council, the country's top bureaucratic body, has published medium- and long-term research and development (R&D) goals intended to turn the country into a technology powerhouse by 2020, the official Xinhua News Agency reported Thursday. February 9, 4:48 a.m. PST Bringing software development back in-house I’ve written so many columns about offshore outsourcing that I never thought I’d do another. Then I met Mike Fields, the new CEO at CRM vendor Kana Software, and I changed my mind. This time I want to talk about what Fields calls “backshoring.” ![]() February 7, 3:00 a.m. PST HP aims OpenView BPI at utilities Hewlett-Packard Co. has come up with a new strategy to increase use of its OpenView Business Process Insight (BPI) business process management and optimization software. The vendor is teaming up with integration partners in specific vertical markets to provide combined tools to deal with particular industry issues. HP is due to announce the first such relationship with Itron Inc. targeting the utilities market Monday. February 6, 4:33 a.m. PST Accenture to double staff in India, China, Philippines Accenture plans to more than double its staff in India, China, and the Philippines from 24,000 currently to about 50,000 over the next three years, the company said Tuesday. January 31, 4:29 a.m. PST SAP steps into the software-as-a-service arena It’s as momentous as when the Union Pacific met the Central Pacific and the final, golden, spike was driven at Promontory Summit, Utah, completing the transcontinental railroad -- not that in high tech anyone would notice an event as significant. I can’t even predict for you all the innovations that will be generated from the recent developments, but I will give you my thoughts. ![]() January 31, 3:00 a.m. PST Mapping IT meltdowns Every few months, I exchange e-mail with a contact of mine, a guy with a fairly high-level IT job in the government. Actually, I don't really exchange e-mail with him. Because he works for a particularly secretive branch of the government, he has never given me his e-mail address. So I send a note to his assistant, who eventually e-mails his boss's response back to me in government time -- somewhere between immediately and never. The reply e-mails are based, presumably, on whatever my .gov guy has told his assistant. Occasionally, though, the whole process feels like a high-tech version of the game "telephone," with exquisite opportunities for misunderstanding built right in. ![]() January 30, 3:00 a.m. PST Is standardization helping to drive corporate mergers? It’s mating season again in the corporate world (come to think of it, when is it ever not?). Pixar and Disney are dancing the tango, Verizon and SBC have just gobbled up MCI and AT&T, and Guidant is in the final throes of being torn between two lovers -- Boston Scientific and Johnson & Johnson. ![]() January 27, 3:00 a.m. PST Update: Microsoft has record Q2, misses revenue estimates Microsoft Corp. on Thursday reported the highest quarterly revenue in company history for its fiscal 2006 second quarter on the strength of its Windows OS and a series of highly anticipated product releases. Still, the company fell slightly shy of analysts' revenue expectations. January 26, 5:00 p.m. PST Microsoft adds new features to Windows Live Microsoft Corp. this week introduced enhancements to its Windows Live portal (http://live.com), the entry point for users to access its Web-based services. January 26, 3:14 p.m. PST FirstGov.gov revamps search functionality Internet users looking for information at the U.S. government's Web portal will get more complete and relevant results using a new search engine unveiled Tuesday, according to officials with the U.S. General Services Administration (GSA). January 24, 11:54 a.m. PST Survey: CIOs strive to improve business processes A recent survey of global chief information officers (CIOs) found that using IT to make improvements to a company's business processes is the top priority for them in 2006, according to Gartner Inc. January 23, 11:37 a.m. PST Wall Street Beat: Earnings bring mixed results Earnings season blew in with a vengeance this week, with disappointing fourth-quarter results from industry bellwethers Intel Corp. and IBM Corp. offset by better-than-expected reports from other vendors. January 19, 4:20 p.m. PST India's NASSCOM launches employee registry India's National Association of Software and Service Companies (NASSCOM) announced Wednesday the launch of a National Skills Registry (NSR) for IT and BPO (business process outsourcing) professionals. January 18, 6:14 a.m. PST India's Wipro posts strong growth in revenue, profits Riding a boom in offshore outsourcing, Wipro, a software and services outsourcing provider in Bangalore, India, reported Wednesday strong growth in revenue and profits for the quarter ended on Dec. 31. January 18, 5:24 a.m. PST > Application development > Applications > Business > Data management |
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