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Consumer data protection faces legal, tech hurdles
BOSTON -- Lawmakers and technology providers concede that they must create stronger mechanisms to improve protection of electronic consumer records, but claim that members of private industry must aid in the effort if those plans are to succeed.

Integrien finds problems, reduces troubleshooting
Integrien this week will unveil capabilities in its flagship systems management software that it says will enable IT staffs to more quickly diagnose the cause of application performance problems and reduce post-mortem troubleshooting.
January 31, 12:26 p.m. PST

Triumfant's tool seeks out IT system problems
Aiming to ease the enterprise help desk’s burden, Triumfant on Tuesday will announce Resolution Manager, an automated problem and resolution program based on analytics.
January 30, 3:00 a.m. PST

Good ideas take time
Two years ago, I publicly floated the concept that IT should start thinking more like entrepreneurs. What a disaster! I was speaking at a meeting of CTOs, and I mentioned that I’d heard of a few IT departments that were focusing, at least in part, on creating saleable new products and services for their companies. I asked the group what they thought of the idea.
December 4, 3:00 a.m. PST

Microsoft acquires health-IT software
Microsoft has acquired "health intelligence" software that pulls patient data from various sources into one location and allows instant access to health records.
July 26, 11:42 a.m. PDT

InfoWorld CTO 25: Fred Dillman
A 25-year Unisys veteran, CTO Fred Dillman has seen lots of changes in how IT operates. “When IT was growing, it was all about making improvements in the business, but after a while they got enamored with their own technology,” Dillman says.
June 5, 3:00 a.m. PDT

Wall Street Beat: Earnings bring mixed results
Earnings season blew in with a vengeance this week, with disappointing fourth-quarter results from industry bellwethers Intel Corp. and IBM Corp. offset by better-than-expected reports from other vendors.
January 19, 4:20 p.m. PST

Dirty words, take II
My column "IT's Seven Dirty Words" -- a subjective list of terms that shouldn't be repeated in polite IT company -- generated piles of e-mail from readers who were quick to add a few choice words of their own. In the interest of sharing, let me reproduce a few of their suggestions.
September 5, 4:00 a.m. PDT

Decoding analyst-speak
How many industry analysts does it take to change a light bulb? We’ll get back to you on that. But first, wouldn’t you like to purchase our Illumination Industry Survey, which predicts that yearly spending on light bulbs will reach $3.7 trillion by 2010?
August 22, 4:00 a.m. PDT

Farewell, CTO Connection
If you haven’t checked out this week’s columns yet, let me be the one to break the bad news: Chad Dickerson is hanging up his InfoWorld CTO spurs and heading off to Yahoo, where he’ll be toiling away in the brave new world of search.
August 8, 5:00 a.m. PDT

Open source business process management
A full-featured business process management suite might not be the first thing you'd expect to see coming from the open source community, and yet that's exactly what a number of projects are working to deliver. With the rise of SOAs, the need for a business-process engine to manage and orchestrate disparate services and EJBs has never been greater -- even for sites that otherwise rely on open source technologies.
August 8, 5:00 a.m. PDT

Cure for the common code gives apps more flexibility
Alasdair Rawsthorne may have started out slowly, but he’s making up for lost time.
August 1, 5:00 a.m. PDT

Product previews
Siebel Upgrades CRM OnDemand Siebel Systems unveiled release 7 of CRM OnDemand, a version that integrates the third leg of CRM — customer service — with sales and marketing. Release 7 handles customer communications across sales, marketing, and service; captures activities and interactions from multiple channels in a single database; and provides analytics across call center and CRM interactions. Contact OnDemand, a hosted contact-center solution, will be offered as a prebuilt option within CRM OnDemand, and the software allows computer-telephony integration, interactive voice response, automatic call distribution, and PBX capabilities to be built into a hosted CRM solution. Siebel Contact OnDemand starts at $150 per user per month, with additional telephony charges. CRM OnDemand, Siebel
April 11, 5:00 a.m. PDT

Product Previews
Vitria injects BusinessWare with SOA functionality Vitria on Monday issued Virtia BusinessWare 4.3. This latest version is built to convert existing IT assets into services that comprise building blocks for business processes and to present those in a single platform. The software adds support for industry standards, including WS-I Basic Profile and XQuery. Version 4.3 also improves human interaction workflow, including a new service that makes it easier to handle exceptions such as erroneous or out-of-limit data. BusinessWare facilitates security management and access control via third-party products to define users and roles. Interface improvements for data transformation increase productivity, the product provides a unified view of trading-partner data, and modeling tools enhance iterative processes. Prices start at $150,000 for 100 users. BusinessWare 4.3 Vitria
December 13, 6:00 a.m. PST

The click-and-drag enterprise
The intersection between business and IT is where the action is. It’s the point where business requirements morph into enterprise systems. It’s where consultants and software vendors make money. And it’s where most big IT problems begin — or dissolve before they gum up the works.
July 16, 3:00 p.m. PDT

IBM introduces WebSphere Business Integration Server Express 
IBM on Wednesday put another piece of its integration strategy in place for SMBs (small and midsize businesses), unveiling a new WebSphere-based server that helps users better integrate both business processes and people.
May 5, 12:00 p.m. PDT

BizTalk Server brings everybody into the process
Microsoft’s BizTalk server introduced the concepts of business process automation, management, and orchestration to many IT organizations. With the release of BizTalk Server 2004, Microsoft delivers the benefits of leading-edge business process design, development, management, and monitoring technology, while remaining true to smart corporate practices that are timeless.
April 23, 3:00 p.m. PDT

Microsoft opens up Visio schemas
Microsoft on Thursday announced it has released documentation that allows corporate and third-party developers to take full advantage of the XML-based schemas, called DatadiagramML, in its Office Visio diagramming tool.
April 15, 6:00 a.m. PDT


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Tom Sullivan's InfoWorld Daily The dirty little storage secret
Storage: Storage requirements, more often than not, are grossly overestimated. There you have ...

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Adobe updates Flash Player, investor Carl Icahn to launch proxy fight against Yahoo, U.S. SEC charges two Broadcom officers, and more listen LISTEN!

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Open Sources 
Product Management
When I joined MySQL four years ago, there was quite a lot of debate about product management. We didn't actually have ...

Zero Day 
Botnet herders tending smaller flocks
New research backs up the theory that botnet operators are keeping their networks smaller in a continued effort to keep ...



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Unified under law
Ephraim Schwartz's Column and Blog (InfoWorld) - In the litigious world we live in, deploying a unified communications platform in your enterprise could...
Oracle's SAP attack, old media fights back
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