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From big iron to white boxes, Nationwide goes virtualFrom big iron to white boxes, Nationwide goes virtual While many IT shops see virtualization as a question of adopting EMC's VMware on servers running Windows or Linux, Nationwide Insurance has adopted the technology for both x86-based and mainframe-hosted servers. After all, notes Buzz Woeckener, the company's zLinux/Unix server manager, virtualization was invented for mainframes. Purdue pursues long-term cost savings Like other adopters of server virtualization, Purdue University was concerned that its datacenter would hit the wall, exceeding physical space, power, and cooling limits. The use of EMC VMware let it combine 140 physical servers into three Hewlett-Packard DL-585 servers, a 40:1 compression ratio, says Mike Rubesch, director of IT infrastructure systems. "It helps postpone the inevitable," he adds.  September 24, 3:00 a.m. PDT Omniture Web analytics moves to AppExchange In a deal that makes both companies look good, Salesforce.com announced that Omniture, one of the leaders in online Web marketing analytics, will be the newest service to join AppExchange. September 10, 2:00 p.m. PDT Last call: Oliver's parting shot Back in the saddle again… September 5, 3:00 a.m. PDT Developer expectations run high for Google Gears Developers have big plans for Gears, the Google Inc. browser plug-in designed to provide offline access to Web-hosted applications. June 16, 11:28 a.m. PDT Google Apps manager: Google hearts IT managers With the launch of the Google Apps suite last year, Google became a provider of hosted collaboration and communication software for small and medium-size organizations, and it made clear its aspirations to lure large-company IT managers and CIOs with the suite's Premier Edition, introduced in February. This move, which puts it in direct competition with software heavyweights like Microsoft, builds on Google's first steps as an enterprise vendor years ago when it launched its first enterprise search product. May 24, 3:39 p.m. PDT Google e-mail confuses paying Apps customers Google recently confused administrators of Google Apps Premier Edition with an e-mail that misstated the number of accounts they will be billed for. May 22, 2:47 p.m. PDT Desperately seeking JotSpot Google's continued silence about JotSpot has diminished this lauded wiki product's market visibility and risks alienating existing customers at a time when interest in wikis from corporate IT buyers has hit an all-time high, analysts, users, and developers warn. May 17, 12:46 p.m. PDT Google mulls tighter link between Gmail and Docs Brains are working overtime at Google to explore ways of further integrating its e-mail and instant messaging services with its hosted productivity applications. May 16, 10:51 a.m. PDT Google scratches controversial Calendar maintenance Google has scrapped a planned 13-hour maintenance of Google Calendar that had some users confused and worried about potentially significant disruptions of the online calendaring service. April 25, 3:33 p.m. PDT Hosted services trump in-house deployments No matter how well you plan, breakages are always unexpected. It's 8 a.m. last Friday. Yours geekily is tilting forward to pluck the milk from the fridge, the better to coat my breakfast withal, and TING! My lower back pops a spring, my mouth leaks a whimper, and I wind up lying flat, staring at my bedroom ceiling with the cloying scent of Bengay wafting through the room. This is how I spent the entirety of what folks tell me was the first beautiful weekend of spring in this otherwise aesthetically challenged state we call New Jersey. And, yeah, I wasn't just grumpy; I was also unpleasantly surprised. Undoubtedly a similar reaction to what BlackBerry users suffered earlier last week when their service went the way of my lumbar elasticity. April 25, 3:00 a.m. PDT SAP demonstrates A1S to select groups SAP is demonstrating a beta version of its new hosted midmarket application to select groups at the CeBIT trade show in Hanover, Germany. March 15, 2:35 p.m. PST HP, SAP further cement ties around SOA Hewlett-Packard is offering more services supporting application vendor SAP's SOA (service-oriented architecture) approach to IT as part of the companies' increasingly close relationship. January 29, 8:11 a.m. PST SaaS continues to smash on premise SaaS (software as a service) continues its onslaught against traditional on-premise applications this week with two announcements that reveal the increasing depth of the on-demand model. January 23, 10:15 a.m. PST Salesforce ups the ante Celebrating its eighth year and the 21st generation of CRM software as a service, Salesforce.com delivered on its 2006 promise to give ISVs and corporate developers a new programming language called Apex with its Winter ’07 release. January 22, 3:00 a.m. PST CES spotlights office technologies to come The Consumer Electronics Show (CES), once a bastion of electronic toys, now also serves as a herald for the future of the tech industry, in general, including -- some argue -- enterprise technology. January 15, 3:00 a.m. PST Good ideas take time Two years ago, I publicly floated the concept that IT should start thinking more like entrepreneurs. What a disaster! I was speaking at a meeting of CTOs, and I mentioned that I’d heard of a few IT departments that were focusing, at least in part, on creating saleable new products and services for their companies. I asked the group what they thought of the idea. December 4, 3:00 a.m. PST Salesforce.com to deliver back-end integration tools You know the argument: SaaS applications are great for green field deployments, but difficult or risky to integrate with those legacy applications where all the really important data lives. November 27, 3:00 a.m. PST Alexa.com suffers availability problems As Amazon.com Inc. trumpets its hosted IT infrastructure services, the Web site of its Alexa Internet division, responsible for some of the company's best known Web services for developers, has been experiencing serious availability and performance problems. November 22, 9:43 a.m. PST Sun needs to find some sizzle Last week I attended an interesting dinnertime event at Silicon Valley's Churchill Club. For the sake of full disclosure, I’m on the club’s board of directors. The main attraction was Sun CEO Jonathan Schwartz, being ably interviewed by New York Times journalist John Markoff. November 10, 3:00 a.m. PST Software-as-a-service model is maturing Customers always want their software bug-free and free of charge. Anything less is a disappointment, according to Josh Greenbaum, a principle at Enterprise Applications Consulting. July 11, 3:00 a.m. PDT Salesforce.com extends its CRM reach to partners Salesforce.com will reach beyond its traditional CRM boundaries next month into a wider market: PRM (partner relationship management), with a new offering on its SaaS site called, Partnerforce, Salesforce Partner Edition. June 26, 3:00 a.m. PDT Microsoft embraces SaaS Microsoft Chief Technology Officer Ray Ozzie clarified Microsoft's services plan Sunday, outlining a strategy where the company's consumer-targeted Windows Live services and enterprise software-as-a-service (SaaS) offerings begin to intersect. June 12, 4:16 a.m. PDT Easing app deployment with an open source sandbox I’ve just returned from a day at the University of Mary Washington in Fredericksburg, Va., where I participated in the annual Faculty Academy on Instructional Technologies. I greatly enjoyed the opportunity to give a keynote talk on 21st century literacy, and to discuss Web 2.0 with a panel of like-minded thinkers. May 24, 3:00 a.m. PDT Zimbra's Web-based platform takes aim at conventional e-mail Managing a high-volume e-mail system using traditional tools can be a demanding and costly task. That’s why Zimbra wants to rewrite the book on enterprise messaging. “It’s a clean-slate view of the world,” says CEO Satish Dharmaraj. May 15, 3:00 a.m. PDT Unisys, JBoss expand partnership Unisys Corp. and open-source application vendor JBoss Inc. Thursday unveiled an expansion of their existing global JBoss application server partnership deal that allows Unisys to provide service, support and training for all JBoss products for the first time, including its integrated JBoss Enterprise Middleware Suite (JEMS). May 5, 11:58 a.m. PDT Are your software services compliant? In case you haven’t noticed, just about every part of the IT infrastructure must comply with some regulation or other. April 25, 3:00 a.m. PDT MIT simulation suggests avian flu outbreak can shred supply chain At first, the reports from your supplier in China seem innocent enough: an assembly line worker has become very ill and is hospitalized with flu-like symptoms. Before you know it, workers are dying, the government has quarantined your factory and its contents, your supply chain is in ruins, and reporters are camped out at your company headquarters with a fleet of satellite news trucks. April 14, 2:00 p.m. PDT Reinventing the intranet In an interview long ago, Marc Andreessen told me about the moment he knew Netscape’s business plan would succeed. That plan, as you may recall, was modeled on Gillette’s: give away razors (browsers and mail/news clients) and sell blades (enterprise servers). For Andreessen, the magical moment came when, shortly after the word “intranet” was coined, he heard it echoing all around him in a restaurant. April 5, 3:00 a.m. PDT eFashion Solutions seeks agility, not do-it-yourself To deliver branded e-commerce sites for customers such as JLO by Jennifer Lopez, Members Only, and OP, eFashion Solutions wanted a platform it could easily customize and enhance, without being chained to custom, homegrown code. Open source was the answer, says Mitch Pirtle, the company’s director of open source initiatives. April 3, 3:00 a.m. PDT Accenture profit dives on UK health system woes IT services giant Accenture reported a steep drop in its second-quarter profit due to a charge to cover expected losses from its contracts to upgrade the U.K. National Health Service (NHS) IT infrastructure. March 29, 6:42 a.m. PST Product previews Sonic Software revs enterprise service bus Sonic Software today announced Sonic ESB 7.0, an upgrade to the company’s SOA platform. It brings the Sonic Workbench to the Eclipse IDE; incorporates support for advanced Web services standards WS-Reliable Messaging, WS-Security, WS-Addressing, and WS-Policy; and introduces a lighter-weight approach to high availability through a new mode in the Continuous Availability Architecture, which the company says provides highly reliable and available brokered communications without the latency of persistent messaging. Sonic ESB 7.0 will be available in April. Sonic ESB 7.0, Sonic Software March 27, 3:00 a.m. PST Metered Web services Amazon’s new simple storage service, S3, burst on the scene a few hours before I had to hop on a plane. There was enough time to sign up for an account, download and run some sample programs, snag the documentation, and take the pulse of the blogosphere. But now, Wi-Fi-less at 35,000 feet, I can’t connect my laptop to the S3 data cloud in order to try out some of the ideas it has sparked. Frustrating! March 22, 3:00 a.m. PST Microsoft and Web 2.0: not so strange bedfellows Next week Microsoft Corp. will host MIX 06 in Las Vegas, its first-ever show for developers and designers of the new era of distributed computing, in which the Internet is used as a platform for new applications and services. March 17, 2:32 p.m. PST Modern strategies for managing Microsoft Exchange Let’s face it: administering a Microsoft-based network inevitably means dealing with Exchange Server. Microsoft continues to lead the messaging market in new-account sales “by a significant margin,” according to Erica Rugullies, principal analyst at Forrester Research. That’s amazing success when you consider that today, with e-mail already a staple of every corporate network, leading the market isn’t about finding new customers so much as it is about taking them away from someone else. March 16, 3:00 a.m. PST Six Apart takes blogs to work Whether businesses are ready for them or not, tools for blogging are getting quite serious about the business customer. March 6, 9:00 p.m. PST Convergence of voice and enterprise apps on call Fresh on the heels of Cisco announcing at the VoiceCon conference on Monday it had bundled its IP communications products, it unveiled separate partnerships with Citrix and Microsoft to integrate telephony with their network and desktop applications. March 6, 1:41 p.m. PST Product Previews Near-Time serves up blogs, wikis on demand Near-Time later this month plans to launch a hosted collaboration service for creating workspaces that leverage blogs, wikis, and group calendar functions. The service, also called Near-Time, allows workers to instantly launch collaborative communities via any Web browser. Members can choose to collaborate privately and make some or all of the content publicly available. The service is designed to combine the nonlinear, ad-hoc nature of wikis with the time-sensitive, broadcast essence of blogs. Near-Time is based on standards such as RSS, XML, Atom, and Ajax and allows content to be reused. The service is currently available in a free beta version. The commercial launch will include a free, entry-level service and fee-based advanced services, including encryption, domain mapping, and file sharing. Service pricing will start at $4.95 per month. Near-Time, Near-Time March 6, 3:00 a.m. PST Web 2.0 offers fertile ground for SAAS Despite hype and venture capital money, the ASP (application service provider) model of the late 1990s failed in spectacular -- and very public -- fashion. But industry leaders and analysts who gathered this week at the Software as a Service Summit in Napa, California, said that current market conditions give the new generation of ASPs, which the industry now calls software-as-a-service (SAAS) providers, a far better chance at success. March 3, 12:32 p.m. PST IBM mainstreaming access to SAAS resources IBM is boosting its backing for software as a service (SAAS), providing more resources for application vendors keen to embrace the pay-by-usage model of distributing their products. The resources for IBM partners announced Thursday include financial incentives and access to SAAS expertise within the company's sales force and its technical staff as well as educational courses. February 23, 1:43 p.m. PST Microsoft's Office Live services debut with e-mail, Web hosting services The first installment of Microsoft's Office Live initiative landed in beta form last week. No one really thought an AJAX (Asynchronous JavaScript and XML) version of MS Office was imminent, but it was still slightly disappointing to see that Office Live went little beyond the fee-based e-mail, HTML template, and Web hosting services that a range of vendors have offered before to small businesses. February 20, 3:00 a.m. PST Can Google gain a foothold in the enterprise? Google's got its eyes on your corporate data, and if its ability to parlay its whip-smart Web search technology into a vast empire of consumer services is any indication, you may be Googling enterprise apps and data sooner than you think. February 17, 4:15 p.m. PST Krugle unveils a search engine for code I’m just back from the Demo 2006 conference in Phoenix. Demo, for those who don’t know, is a show owned by InfoWorld parent company IDG, and it gives tech startups six minutes to present their technology to an audience of corporate investors and venture capitalists. Of the 68 startups that took the stage this year, two really stood out. February 14, 3:00 a.m. PST Symantec readies 'Genesis' subscription service Symantec expects to begin offering a new consumer security service similar to Microsoft's Windows OneCare Live by September of this year, a company executive said Monday. Code-named "Genesis," the service will integrate components of Symantec's security, PC tuning, and backup software into a single service that is accessible over the Internet. January 31, 4:05 a.m. PST SAP steps into the software-as-a-service arena It’s as momentous as when the Union Pacific met the Central Pacific and the final, golden, spike was driven at Promontory Summit, Utah, completing the transcontinental railroad -- not that in high tech anyone would notice an event as significant. I can’t even predict for you all the innovations that will be generated from the recent developments, but I will give you my thoughts. January 31, 3:00 a.m. PST Software as a service: Pay as you build, but at what cost? See correction below January 24, 3:00 a.m. PST Wall Street Beat: Earnings bring mixed results Earnings season blew in with a vengeance this week, with disappointing fourth-quarter results from industry bellwethers Intel Corp. and IBM Corp. offset by better-than-expected reports from other vendors. January 19, 4:20 p.m. PST NetSuite unveils integration program NetSuite on Thursday detailed a new effort to let third parties tap its data model as a platform on which to build applications distributed as SaaS (software as a service). January 12, 6:00 a.m. PST Online SaaS directory launched Climbing on the SaaS bandwagon, ThinkStrategies, a consulting company focused on helping the enterprise transition to SaaS, today launched the first online directory of SaaS providers. January 9, 1:00 p.m. PST A channel play for SaaS in 2006 Microsoft’s competitors are ridiculing what they claim is Redmond’s half-hearted entry into the world of SaaS (software as a service) with CRM 3.0. In numerous conversations I’ve been told, “It shouldn’t even be called SaaS. They’re not even hosting it. They are just reselling their solution to VARs.” January 3, 3:00 a.m. PST Tech reviews for the holidays Even IT takes a holiday now and then. Same goes for the InfoWorld staff, which chills out by taking a one-week break following the publication of this, our 51st and final issue of the year. December 19, 3:00 a.m. PST Do-it-yourself software services? If you’re a regular reader of my column, you know that I’ve been looking closely at the pluses and minuses of the SaaS (software as a service) model recently. SaaS solutions let you easily deploy standard functionality across a wide spectrum of users cheaply, as opposed to best-of-breed, on-premises applications, which cost more but offer product and competitive differentiation. December 13, 3:00 a.m. PST Beyond interactive voice response I like to say that human beings are the exception handlers for all automated workflows. But, as those of us who endure automated customer service know only too well, human exception handlers are getting harder and harder to find. So a couple of months ago, when my wife forwarded me a link to a list of IVR (interactive voice response) cheats -- that is, ways to short-circuit voice menus and get directly to human agents -- I had a hunch this idea would sprout legs. December 7, 3:00 a.m. PST The coming software revolution If Marc Benioff, CEO and founder of Salesforce.com, is the biggest spokesperson for SaaS (software as a service), then Greg Gianforte, CEO and founder of SaaS CRM competitor RightNow Technologies, is in the avant-garde of that software revolution, adding open source to the war on packaged apps. The difference between the two may offer us a peek into the future of IT infrastructures. December 6, 3:00 a.m. PST Software as a service moves beyond the sales force There’s no denying that SaaS (software as a service) and Salesforce.com have together reshaped the CRM segment of enterprise software. I’ve written about the pluses and minuses of SaaS before. This time I thought I would look at some other software categories where SaaS will have a major impact, including PLM (product lifecycle management) and project/portfolio management. November 29, 3:00 a.m. PST Product Previews SAP pulls unstructured data into ERP systems SAP next month will unveil the SAP conversion Agent, a technology licensed from Itemfield that integrates unstructured and semistructured data into ERP systems. The add-on to SAP NetWeaver will facilitate collaboration and transactions between companies by transforming unstructured data into structured data for access on the NetWeaver platform. The Conversion Agent will include three major components: The Studio, a development environment for creating data transformations; The Engine, which integrates transformed data into business processes during execution; and Libraries, a set of prepackaged transformation templates for standard b-to-b processes for the insurance, health care, and banking industries. SAP Conversion Agent, SAP November 28, 3:00 a.m. PST Windows Live takes a breath Windows Live is now showing vital signs. Microsoft last week introduced a test version of a hosted e-mail and IM service as part of the beta release of Windows Live. The new services may placate doubters who criticized Microsoft earlier this month, when Windows Live launched with little more to offer than services similar to those currently available through MSN. November 28, 3:00 a.m. PST Microsoft adds e-mail, IM hosting to Windows Live Microsoft Corp. has introduced a test version of a hosted e-mail and instant-messaging service (IM) as part of the beta release of Windows Live. November 21, 10:49 a.m. PST When mainframes make sense Not everyone sees the mainframe as a relic of the past. In 1996, motor manufacturer Baldor Electric, beguiled by promises of lower costs and the desire to move to the SAP platform for all its CRM and ERP transactions, left the mainframe in favor of a Windows environment. According to Mark Shackelford, Baldor's IS director, the company was very unhappy with the results. November 17, 3:00 a.m. PST Get the most from your host All of a sudden, hosted software is the belle of the ball. When folks first thought of it, we called it the application service provider technology. Now we're calling it software as a service, or even more nebulous: Web 2.0. November 17, 3:00 a.m. PST The true value of software as a service With respect to Johnny Carson and Carnac the Magnificent, the answer is “yes and no.” The question: Is SaaS (software as a service) an overhyped idea that is not much good for anything beyond application delivery? November 15, 3:00 a.m. PST Microsoft is stuck on the C: drive Bill Gates’ Nov. 1 announcement that Microsoft would soon be in the SaaS (software-as-a-service) business should be taken as a warning sign to the faithful: Something is rotten in Redmond. In the past, Gates has aimed his message at the consumer, both business and personal. He usually extols the virtues of whatever technology is being unveiled and explains to his audience how it will fundamentally change their lives (for the better, of course). This time he had nothing substantive to offer them. November 8, 3:00 a.m. PST The end of 'one throat to choke'? OK, first let's dispel two myths foisted on us by big-name software industry personalities. September 20, 4:00 a.m. PDT Dirty words, take II My column "IT's Seven Dirty Words" -- a subjective list of terms that shouldn't be repeated in polite IT company -- generated piles of e-mail from readers who were quick to add a few choice words of their own. In the interest of sharing, let me reproduce a few of their suggestions. September 5, 4:00 a.m. PDT Seven technology battlegrounds Some people enjoy a good fight; others would prefer to look the other way. One thing is certain, though: If you have a stake in that fight, you’ll watch the outcome closely. September 5, 4:00 a.m. PDT Conventional software vs. software as a service When Peter Yared, CEO and founder of LAMP (Linux, Apache, MySQL, and Perl/PHP/Python) middleware startup ActiveGrid, realized he needed project management software to coordinate his company’s development work, he tried Microsoft Project 2003. September 5, 4:00 a.m. PDT Decoding analyst-speak How many industry analysts does it take to change a light bulb? We’ll get back to you on that. But first, wouldn’t you like to purchase our Illumination Industry Survey, which predicts that yearly spending on light bulbs will reach $3.7 trillion by 2010? August 22, 4:00 a.m. PDT Farewell, CTO Connection If you haven’t checked out this week’s columns yet, let me be the one to break the bad news: Chad Dickerson is hanging up his InfoWorld CTO spurs and heading off to Yahoo, where he’ll be toiling away in the brave new world of search. August 8, 5:00 a.m. PDT Exclusive: Siebel's hosted CRM doesn't rise to the top A longtime leader in on-premises applications, Siebel Systems has been fighting an uphill battle in the hosted CRM space against powerhouses like Salesforce.com and hot service-centric evangelists like RightNow Technologies. With the latest release of CRM OnDemand, Siebel takes a significant step toward catching up. August 8, 5:00 a.m. PDT Cure for the common code gives apps more flexibility Alasdair Rawsthorne may have started out slowly, but he’s making up for lost time. August 1, 5:00 a.m. PDT Self-service nirvana for call centers Whatever industry you’re in, making self-service work for your customers is critical to reducing costs. Certainly, if your company could afford it, it would respond to every customer personally. It would know who that person was and what his or her history with the company has been. July 5, 5:00 a.m. PDT Sun delays grid rollout Sun Microsystems has delayed the rollout of Sun Grid, an Internet-based “utility” service that has been in development since late last year. A lack of computing resources has pushed back the public launch of Sun Grid, originally slated for early 2005, to as late as July, Sun said. May 9, 5:00 a.m. PDT The great business process handoff During the past 15 years, standards such as Java, Windows, and TCP/IP have made it much easier to outsource various aspects of IT, spawning a huge IT outsourcing industry. But that trend may pale in comparison to the next outsourcing wave: BPO (business-process outsourcing). May 9, 5:00 a.m. PDT Oracle president promises to certify best practice configurations Santa Clara, Calif. — Charles Phillips, Oracle's president, kicked off Software 2005, an annual event sponsored by venture-capital firm Sand Hill Group, with a keynote address that focused on the future of the software industry, near-term customer issues and, of course, an update on the PeopleSoft acquisition. April 26, 11:14 a.m. PDT A field guide to software as a service Everywhere you turn, another company pops up offering SaaS (software as a service). Inspired by the success of Salesforce.com, SaaS vendors are hoping customers large and small will get the message: Browser-based, pay-as-you-go applications mean fewer servers for your IT department to maintain and less capital to shake loose from the CFO for software licenses and hardware. April 18, 5:00 a.m. PDT Can you try software as a service before you buy it? The beauty of SaaS (software as a service) is ease of deployment. You set up accounts, establish rights and privileges, and send users the log-in URL. It’s such a snap that many SaaS vendors provide self-service trial offers, to either provide a realistic shopping experience or to get you hooked, depending on your perspective. April 18, 5:00 a.m. PDT Product previews Qualys Hardens Vulnerability Management Software Qualys this week is releasing version 4 of its QualysGuard vulnerability-management software designed to enable security managers to audit and enforce internal and external policies. This version includes a policy-compliance SDK and application library, a self-service MasterCard SDP (Site Data Protection) module, and a real-time executive dashboard. Along with the SDK, Qualys is including a library of prebuilt applications that allow customers to determine the security status of specific corporate assets and compare them to internal policies and external standards. In addition to new compliance capabilities, QualysGuard 4.0 includes a new executive dashboard to simplify security management. Available at the end of this month, QualysGuard Express packages start at $1,495 and QualysGuard Enterprise packages start at $17,000. Qualys Guard 4, Qualys April 18, 5:00 a.m. PDT Product previews Siebel Upgrades CRM OnDemand Siebel Systems unveiled release 7 of CRM OnDemand, a version that integrates the third leg of CRM — customer service — with sales and marketing. Release 7 handles customer communications across sales, marketing, and service; captures activities and interactions from multiple channels in a single database; and provides analytics across call center and CRM interactions. Contact OnDemand, a hosted contact-center solution, will be offered as a prebuilt option within CRM OnDemand, and the software allows computer-telephony integration, interactive voice response, automatic call distribution, and PBX capabilities to be built into a hosted CRM solution. Siebel Contact OnDemand starts at $150 per user per month, with additional telephony charges. CRM OnDemand, Siebel April 11, 5:00 a.m. PDT NetSuite targets services companies with new vertical app Walking the vertical applications path, NetSuite on Thursday added a new service to its fleet: NetCRM-Services Edition. March 3, 6:00 a.m. PST NextPage launches subscription service for documents NextPage has unveiled a subscription service aimed at the sweet spot of ad hoc document control. The NextPage 1.5 service gives users real-time status and notifications about documents stored as e-mail attachments or on hard drives or servers. February 18, 3:00 p.m. PST Salesforce.com Q4 rises 82 percent Salesforce.com's fourth-quarter revenue rose 82 percent over last year's fourth-quarter total, to $54.6 million, the company said Thursday as it released its financial results. February 17, 3:35 p.m. PST NextPage launches subscription service for documents NextPage on Monday unveiled a subscription service designed to hit the sweet spot of ad-hoc document control. The NextPage 1.5 service gives users real-time status and notifications about documents that are stored as e-mail attachments or on hard drives or servers. February 14, 4:19 p.m. PST NetSuite launches price war against Salesforce.com Hosted business applications provider NetSuite Inc. has launched an aggressive pricing discount aimed at stealing market share from its top rival: For the next two months, NetSuite is offering to beat Salesforce.com Inc.'s CRM (customer relationship management) subscription prices by 50 percent. January 19, 12:00 a.m. PST Microsoft, BT team on software as services LONDON - Microsoft is ramping up its efforts to sell software as a service by teaming with U.K. telecommunications giant BT Group PLC to provide a platform for the delivery of its business applications. November 30, 5:45 p.m. PST SAP expands offshore to cater to growth markets BANGALORE, INDIA - SAP plans to more than double the number of staff at its software development centers in Bangalore, India, and Shanghai by 2006, and is also considering setting up a new development center in Eastern Europe, according to a company executive. November 24, 12:45 p.m. PST The top 20 IT mistakes to avoid We all like to think we learn from mistakes, whether our own or others’. So in theory, the more serious bloopers you know about, the less likely you are to be under the bright light of interrogation, explaining how you managed to screw up big-time. That’s why we put out an all-points bulletin to IT managers and vendors everywhere: For the good of humanity, tell us about the gotchas that have gotten you, so others can avoid them. November 19, 3:00 p.m. PST Content control on demand The ASP moniker may be yesterday’s buzzword, but the on-demand delivery model lives on -- with struggling software segments such as CM (content management) ripe for its promise of reduced complexity and costs. October 22, 3:00 p.m. PDT Product Previews See correction below October 18, 9:00 a.m. PDT Content networks deliver on-demand apps Once limited to Web content and images, content delivery network providers are shifting focus to tackle the on-demand delivery of distributed applications. To that end, Akamai Technologies this week plans to introduce four J2EE-based Web applications that enterprises can deploy quickly without purchasing any hardware or fixed assets. Meanwhile, Speedera Networks next week will launch its FlexComputing service for distributed application hosting and delivery. October 18, 6:00 a.m. PDT Xerox updates doc software, signs up HSBC and Boeing Xerox Corp. has won several new document services deals and updated its content management and workflow software, it announced Tuesday. September 14, 1:28 p.m. PDT Autodesk tackles project collaboration Autodesk this week unwrapped an updated version of its hosted project collaboration service targeted at the construction and manufacturing industries. Autodesk Buzzsaw lets multiple, dispersed project participants -- including building owners, developers, architects, construction teams, and facility managers -- share and manage data throughout the life of a project, according to Autodesk officials. August 11, 3:29 p.m. PDT Salesforce.com executives discuss growth strategy Salesforce.com Inc. Chairman and Chief Executive Officer Marc Benioff recently upgraded the "No Software" button permanently affixed to his lapel. It now boasts a small additional logo: "CRM Listed NYSE." July 22, 4:53 a.m. PDT Applications, supplied on demand To hear John Dillon tell it, “the enterprise software model is prehistoric and outdated.” Dillon, the former CEO of Salesforce.com, is currently CEO and president of Navis, a supply-chain distribution and logistic software vendor. And, he’s a big supporter of software as a service. July 2, 3:00 p.m. PDT Sybase expects lower Q2 sales Sybase Inc. said on Thursday that its second quarter earnings are likely to fall short of Wall Street expectations because of difficulties closing large deals in North America. July 1, 4:55 p.m. PDT PeopleSoft offer is in self-defense, Ellison says Oracle wants to buy PeopleSoft to survive in a consolidating and increasingly competitive business applications market, Oracle Chief Executive Officer Larry Ellison testified in the U.S. government's case to block the proposed $7.7 billion merger. June 30, 5:00 p.m. PDT Wyly's group sues CA to recoup exec pay NEW YORK - The specter of Sam Wyly is once again haunting Computer Associates International Inc. June 30, 11:43 a.m. PDT SEC smacks Siebel again over disclosure rules NEW YORK - The U.S. Securities and Exchange Commission (SEC) filed a lawsuit Tuesday against Siebel Systems Inc., charging the company and two top executives with violating disclosure rules for the second time. June 29, 1:25 p.m. PDT Slow Microsoft CRM pace frustrates partners, users After launching in a blaze of hype early last year, Microsoft Corp.'s CRM (customer relationship management) software is on a slower-than-expected development path, frustrating some partners and customers. June 23, 12:21 p.m. PDT SAP: Oracle-PeopleSoft merger would boost competition An Oracle Corp.-PeopleSoft Inc. merger would boost competition in the market for enterprise applications, an SAP America Inc. executive testified Wednesday in the U.S. government's case to block the proposed merger. June 23, 11:43 a.m. PDT Salesforce.com raises $110 million in IPO Salesforce.com Inc. completed its long-awaited initial public offering (IPO) Wednesday, raising $110 million for the San Francisco company whose outspoken creator is credited with changing the dynamics of the low-end CRM (customer relationship management) market. June 23, 10:32 a.m. PDT > Applications > Platforms |
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