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Centralizing IT gives rise to bureaucracy When you're having problems with your enterprise laptop or workstation, who do you call? Is your IT staff just down the hall, or are they on the other side of the globe? Capgemini to provide IT services for Google Apps Google has formed a partnership with Capgemini, which will provide IT services to large businesses that adopt the Google Apps Premier Edition hosted suite of collaboration and communication software. September 10, 5:29 a.m. PDT IBM sets up infrastructure services operation in India for SMBs IBM has set up a services delivery operation in India that will focus on infrastructure services to its clients worldwide. August 23, 5:48 a.m. PDT Pundits on parade: What’s next in tech You’ve heard of Christmas in July, that classic advertising gimmick designed to lure shoppers into stores despite the oppressive heat and humidity. We’ll, we’ve got New Year’s in August, which invites you to stay indoors and read “The next big things in IT” -- 15 predictions about the future of technology.  August 20, 3:00 a.m. PDT Developer expectations run high for Google Gears Developers have big plans for Gears, the Google Inc. browser plug-in designed to provide offline access to Web-hosted applications. June 16, 11:28 a.m. PDT Google Apps manager: Google hearts IT managers With the launch of the Google Apps suite last year, Google became a provider of hosted collaboration and communication software for small and medium-size organizations, and it made clear its aspirations to lure large-company IT managers and CIOs with the suite's Premier Edition, introduced in February. This move, which puts it in direct competition with software heavyweights like Microsoft, builds on Google's first steps as an enterprise vendor years ago when it launched its first enterprise search product. May 24, 3:39 p.m. PDT Google e-mail confuses paying Apps customers Google recently confused administrators of Google Apps Premier Edition with an e-mail that misstated the number of accounts they will be billed for. May 22, 2:47 p.m. PDT Desperately seeking JotSpot Google's continued silence about JotSpot has diminished this lauded wiki product's market visibility and risks alienating existing customers at a time when interest in wikis from corporate IT buyers has hit an all-time high, analysts, users, and developers warn. May 17, 12:46 p.m. PDT Google mulls tighter link between Gmail and Docs Brains are working overtime at Google to explore ways of further integrating its e-mail and instant messaging services with its hosted productivity applications. May 16, 10:51 a.m. PDT Novell SUSE, SAP partner to simplify support Users running SAP applications on Novell's SUSE Linux Enterprise Server operating systems will now be able to get joint maintenance and support under a program created by the companies. May 15, 10:31 a.m. PDT Google scratches controversial Calendar maintenance Google has scrapped a planned 13-hour maintenance of Google Calendar that had some users confused and worried about potentially significant disruptions of the online calendaring service. April 25, 3:33 p.m. PDT HP Services led by the other John McCain Hewlett-Packard Co.'s Services division deploys some 70,000 people, half the company's total work force, to advise on IT management and to maintain HP and other equipment in data centers for customers. John McCain is the HP senior vice president charged with running that division, which contributes 17 percent of HP's revenue, US$15.6 billion in fiscal 2006, and 20 percent of its operating profit. April 19, 10:09 a.m. PDT SAP demonstrates A1S to select groups SAP is demonstrating a beta version of its new hosted midmarket application to select groups at the CeBIT trade show in Hanover, Germany. March 15, 2:35 p.m. PST More IT war stories Off the Record, the real-world slice of life that graces the last page of InfoWorld, is one of our most popular columns. I know this from reader surveys and from all the e-mail I receive about it. As reader Roland Sickenberger put it recently, “It’s my favorite part of the magazine, kind of like a ‘Dilbert come to life’ thing.” March 5, 3:00 a.m. PST OurStory.com lets you write a life story At first glance, OurStory.com looks like just another social networking/blogging/photo sharing hodgepodge, but spend a few minutes on the site and you'll see why it's not. This is MySpace for the rest of us. January 30, 3:00 a.m. PST HP, SAP further cement ties around SOA Hewlett-Packard is offering more services supporting application vendor SAP's SOA (service-oriented architecture) approach to IT as part of the companies' increasingly close relationship. January 29, 8:11 a.m. PST Back to school: Getting girls into IT Despite the success of various education initiatives in the past several years, there’s little doubt that the shortage of women in technology begins on the playground. As such, many industry leaders and experts believe the long-term solution to the gender imbalance in IT lies in women technologists going back to school -- way back, to high schools and even elementary schools to mentor young girls, who too often give up on math and science at an early age. January 29, 3:02 a.m. PST Activism provides competitive advantage for IT Encountering another woman working in technology was a rare event for me when I started out in IT many years ago. In the years since, women have made significant strides, sometimes against great odds, proving their mettle as both tech execs and engineers. January 29, 3:01 a.m. PST Gender crisis in IT You don’t need a degree in statistics to recognize that IT is a men’s club. Just walk the floor of any tech conference or, in all likelihood, your own office — XY chromosomes everywhere you look. January 29, 3:00 a.m. PST Technology of the Gods January is named after Janus, the two-faced Roman deity of beginnings and endings, who reportedly was able to look both forward and back. So for our Jan. 1 issue, we pay homage to the mythological immortal with our seventh annual Technology of the Year Awards, an analysis of where IT has been and where it’s going in 2007. January 1, 3:00 a.m. PST Sea change at SAP If anyone doubts that competition spurs change, let them sit down with Dennis Moore, general manager for emerging solutions at SAP, and talk about what SAP has on tap for 2007. As I see it, what’s coming out of SAP this year represents a sea change taking place across the software industry. December 26, 3:00 a.m. PST Review of reviews It’s coming up on closing time for 2006. All around us, everyone is going into holiday mode. Not to be curmudgeonly contrarians, InfoWorld will be following suit, taking a one-week break before returning on Jan. 1 with our first print issue of the year. (It’s really only a semi-hiatus; InfoWorld.com will continue to perk over the holidays with a slightly reduced slate of stories.) December 18, 3:00 a.m. PST IT as a revenue center When the Security Benefit Group’s IT department hit the streets in 2004 to try selling a homegrown service to external customers, there was skepticism in the ranks. “I can’t say anybody believed we would actually make a sale,” CTO Brent Littleton says. December 4, 3:00 a.m. PST Good ideas take time Two years ago, I publicly floated the concept that IT should start thinking more like entrepreneurs. What a disaster! I was speaking at a meeting of CTOs, and I mentioned that I’d heard of a few IT departments that were focusing, at least in part, on creating saleable new products and services for their companies. I asked the group what they thought of the idea. December 4, 3:00 a.m. PST Ripple effect of court cases means new rules for IT If you work for a large corporation -- in any department, not just IT -- you’re probably aware of the new FRCP (Federal Rules of Civil Procedure) that go into effect on Dec. 1. The new FRCP outlines the “how, what, and wherefore” of electronic document retention and disposal. But you may not be familiar with the two cases that made the changes necessary. November 17, 3:00 a.m. PST Will IT certifications pay off in the long run? A few weeks ago, I wrote about how the U.S. is losing momentum in IT certifications growth, compared with emerging markets such as Eastern Europe, India, and Latin America. November 17, 3:00 a.m. PST Capital One revitalizes service delivery systems A decade of rapid growth has a way of making any cutting-edge enterprise feel outdated. But Rob Alexander, executive vice president of Capital One Financial, and his team rose to the challenge. November 13, 3:00 a.m. PST Wave of spin-offs puts Keane to the test Think you have a lot on your plate? Consider Bob Atwell, senior vice president of Keane, the $1 billion IT services provider. November 13, 3:00 a.m. PST Redefining innovation Innovative ideas are a dime a dozen, according to Jim Andrew, senior partner at big-time consultancy BCG. In fact, at most companies, coming up with great concepts for a product, service, or process isn’t even an issue. But turning those ideas into money … ah, there’s the rub. October 30, 3:00 a.m. PST Which country boasts the biggest IT brains? Back in the 1800s, many educated people became practitioners of the bogus, bigoted “science” of phrenology, which used skull measurements to determine the capabilities of one’s brain and the quality of one’s character. You may remember — if you were born in the 1800s or watch a lot of Discovery Channel — seeing those phrenological drawings of folks’ skulls divided into little compartments that specified the function of the parts of the brain within. October 13, 3:00 a.m. PDT Targeted training keeps IT workers sharp Dimension Data’s IP telephony services were growing at more than 100 percent per year. But instead of hiring the 30 to 40 new IPT engineers it needed to keep up with demand, the $2.7 billion IT solutions provider decided to invest in training programs to get more out of the people it already had. September 18, 3:00 a.m. PDT Become your own IT career coach “Be your own brand.”It’s good advice. It would be even better if it helped clarify how to go about it. But brand management is the province of marketing, not IT. So other than adding a “New and improved!” sticker to your résumé, you might not be sure about the fine points. September 18, 3:00 a.m. PDT Nailing the interview: A headhunter tells how You can ace your job interview by remembering one simple fact: The company interviewing you isn’t in business to hire people. It’s in business to produce profit. That’s why all those interview books are wrong: Success in a job interview is not about answering questions. It’s about managing your meeting so that you can show how you will deliver profit. Unless you get that, you have no business in the job interview to begin with -- in Silicon Valley or any other tech mecca. September 18, 3:00 a.m. PDT Strategic IT talent: Offshoring is not the answer It’s been a common refrain for years, growing to a chorus in the election year of 2004. As technology workers rail against the exporting of IT jobs to India, China, the Philippines, and beyond, their would-be bosses bemoan an ever-shrinking IT talent pool. September 18, 3:00 a.m. PDT How to get a job at Google Attention, job hunters. Google is hiring. In fact, it’s having a problem finding enough people with the right talent and skills to fill all its openings. September 18, 3:00 a.m. PDT Executive order: Attract and retain top IT talent It was a sweltering June night at the Middle East Club in Cambridge, Mass., and Joe Turner & the Seven Levels were about to take the stage. But this was no ordinary battle of the bands, and the alt-rockers were vying to win more than merely the crowd’s affection. September 18, 3:00 a.m. PDT Standing tall among giants I made a quick stop at the Gartner Financial Services Technology conference in Boston last week, en route to a long weekend in Rhode Island, where I consumed more lobster than previously thought physically possible — we don’t get lobster on the West Coast, and don’t even get me started about the clam chowder! September 15, 3:00 a.m. PDT Improving IT through mentoring I always knew this day would come. I’d be talking to somebody and they’d say: “Hey, did you hear, Maynard Ferguson died this week?” I knew I’d go home, crack open a beer, crank up the stereo, and retreat into the pure raw energy of a jazz trumpet legend, one of my lifelong heroes. September 8, 3:00 a.m. PDT IBM opens latest specialized 'Hipod' lab IBM has chosen Sao Paulo as the sixth global location for its specialized software and services laboratories known as "Hipods" or high-performance on-demand solutions facilities, which focus on resolving large-scale computing issues for IBM customers, including eBay and Google. September 5, 8:36 a.m. PDT Gartner’s high-tech hype radar Gartner, the 900-pound gorilla of IT research firms, has something to say about seemingly everything. With 1,200 analysts and 3,700 associates, Gartner pretty much covers the waterfront. But in sifting through its carefully qualified predictions and oh-so-nuanced magic quadrants, my eyes usually glaze over. August 18, 3:00 a.m. PDT EMC unveils new records management strategies EMC has announced a new SOA-based approach to records management, in addition to integrating IRM (information rights management) into its Documentum 5 product suite. The IRM scheme is built on technology it acquired from its purchase of Authentica earlier this year. August 7, 3:00 a.m. PDT Hiring heads-up: Watch out for phonies The computer service agency where I work provides around-the-clock support for thousands of clients around the world. Because our customers are an international group, we hire staff from all over the world. Most of them are highly qualified. June 20, 3:00 a.m. PDT 2006 InfoWorld Compensation Survey: IT salaries are back on track and headed north A near-forgotten term is back in the lexicon of IT compensation: opportunity. And tech workers are making the most of it. Salaries are on the rise. Promotions are not just title changes in lieu of a raise. Surfing the want ads is more than an exercise in disgust. Plus, the good news extends beyond the job market. Tech pros are pushing out more products and surpassing milestones to make good on an economy on the mend. Getting by with less is steadily giving way to creating competitive advantage with whatever you’ve got. June 12, 3:00 a.m. PDT Tech jobs take stress to whole new levels Attention all you laid-back IT professionals: a new study claims that IT is the most stressful occupation, ahead of engineering, sales, finance, HR, and pretty much everything else. May 26, 3:00 a.m. PDT Developing your IT staff demands new thinking Forward-thinking IT leaders recognize how important it is for employees to have broad and deep technical and business knowledge, and not just a list of skills that looks good on a resume. They need employees who show good judgment as well as technical ability. May 22, 3:00 a.m. PDT Wipro to buy Quantech Indian outsourcer Wipro Ltd. will acquire U.S. mechanical design firm Quantech Global Services LLC and its Indian subsidiary in an all cash deal, Wipro announced Monday. May 15, 8:58 a.m. PDT Technology workers are the future “How much love are we giving them?” I overheard this the other day from a woman -- undoubtedly a sales exec -- on her cell phone on the escalator at San Francisco’s Moscone Center. Don’t ask why, but I’d taken a flyer and spent two hours at ad:tech, an interactive marketing conference that has little to do with enterprise IT. Because there’s no real technology differentiation in interactive marketing, from what I can tell, the Internet advertising business is all about the love. May 5, 3:00 a.m. PDT GCI sets up shop in Brazil, China IT services company Global Consultants Inc. (GCI) plans to set up shop in Brazil and China to service the operations in those countries of its multinational customers, according to an executive of the company. May 4, 5:39 a.m. PDT Dumping your technology vendor? Let reason prevail 5 GOOD REASONS TO FIRE YOUR VENDOR 1. It can’t provide the service you need When it takes three phone calls to get a response or three repairs to get something working right, it’s time to get out, says the Uptime Group’s Patty Laushman. “If you’re paying the vendor, they should know what they’re doing. You shouldn’t have to call three times to fix the same problem.” April 27, 3:00 a.m. PDT Tips on how to divorce your technology vendor Sure, hooking up with a new service provider is all cigars and handshakes at first. Promises are made and stars glimmer in your eyes as you sign the contract. The future looks bright. April 27, 3:00 a.m. PDT Resources for resolving vendor disputes American Arbitration Association The uber-organization for dispute resolution provides access to more than 8,000 neutral parties who handle all manner of disputes, including commercial ones. The site is packed with FAQs, guidelines, and forms you can submit to commence arbitration proceedings. April 27, 3:00 a.m. PDT SAP to expand on-demand offerings SAP will not "cannibalize" its enterprise software business to support the burgeoning software-as-a-service trend, but it will branch out beyond hosted CRM (customer relationship management) to offer other applications on-demand, Chief Executive Officer (CEO) Henning Kagermann said Thursday. April 6, 2:33 p.m. PDT Accenture profit dives on UK health system woes IT services giant Accenture reported a steep drop in its second-quarter profit due to a charge to cover expected losses from its contracts to upgrade the U.K. National Health Service (NHS) IT infrastructure. March 29, 6:42 a.m. PST App support upstarts promise lower costs For users of corporate applications, it's the annual maintenance fees that make the software really expensive. Now a handful of third-party support services firms are trying to lure IT managers with the following proposition: Turn your maintenance work over to us, and watch your bills shrink by as much as 50 percent. February 13, 1:35 p.m. PST Outsourcing the desktop In 2003, New York City consolidated 32 autonomous community school districts under a unified Department of Education, creating a vast organization of 130,000 employees serving 1.1 million students. The reorg also brought under one IT roof approximately half a million pieces of computing equipment, including about 300,000 desktops and notebooks. According to the Department’s CIO, Irwin Kroot, no one at the time really knew how many assets the system had. So Kroot’s predecessor outsourced an inventory survey to a division of Dell. “They went door to door,” Kroot says, to all of the district’s 1,200 buildings, to inventory the equipment for an asset-management database. February 6, 3:00 a.m. PST Symantec readies 'Genesis' subscription service Symantec expects to begin offering a new consumer security service similar to Microsoft's Windows OneCare Live by September of this year, a company executive said Monday. Code-named "Genesis," the service will integrate components of Symantec's security, PC tuning, and backup software into a single service that is accessible over the Internet. January 31, 4:05 a.m. PST SAP steps into the software-as-a-service arena It’s as momentous as when the Union Pacific met the Central Pacific and the final, golden, spike was driven at Promontory Summit, Utah, completing the transcontinental railroad -- not that in high tech anyone would notice an event as significant. I can’t even predict for you all the innovations that will be generated from the recent developments, but I will give you my thoughts. January 31, 3:00 a.m. PST Is standardization helping to drive corporate mergers? It’s mating season again in the corporate world (come to think of it, when is it ever not?). Pixar and Disney are dancing the tango, Verizon and SBC have just gobbled up MCI and AT&T, and Guidant is in the final throes of being torn between two lovers -- Boston Scientific and Johnson & Johnson. January 27, 3:00 a.m. PST Software as a service: Pay as you build, but at what cost? See correction below January 24, 3:00 a.m. PST Wall Street Beat: Earnings bring mixed results Earnings season blew in with a vengeance this week, with disappointing fourth-quarter results from industry bellwethers Intel Corp. and IBM Corp. offset by better-than-expected reports from other vendors. January 19, 4:20 p.m. PST India's Wipro posts strong growth in revenue, profits Riding a boom in offshore outsourcing, Wipro, a software and services outsourcing provider in Bangalore, India, reported Wednesday strong growth in revenue and profits for the quarter ended on Dec. 31. January 18, 5:24 a.m. PST EMC beefs up services team with acquisition Storage titan EMC has strengthened its professional services team with the acquisition of Internosis, a specialist in Microsoft systems and applications. January 9, 8:16 a.m. PST A channel play for SaaS in 2006 Microsoft’s competitors are ridiculing what they claim is Redmond’s half-hearted entry into the world of SaaS (software as a service) with CRM 3.0. In numerous conversations I’ve been told, “It shouldn’t even be called SaaS. They’re not even hosting it. They are just reselling their solution to VARs.” January 3, 3:00 a.m. PST An IT project without a future A few years back, my associate Paul and I were working as network engineers for a large transportation company when we were assigned to a project supporting a major new intercontinental communications application. Grady and Dennis were the project managers. December 27, 3:00 a.m. PST Spanish bank extends EDS deal valued at $240M Spanish bank La Caixa has extended its agreement with Electronic Data Systems Corp. (EDS) to provide IT and business process outsourcing services for four more years in a deal valued at €200 million (US$240 million). December 21, 3:12 a.m. PST India's Polaris moves to .Net Polaris Software Lab has brought out a new software module within its financials services suite that is its first to utilize the .Net platform and SQL Server database from Microsoft. December 14, 7:59 a.m. PST Do-it-yourself software services? If you’re a regular reader of my column, you know that I’ve been looking closely at the pluses and minuses of the SaaS (software as a service) model recently. SaaS solutions let you easily deploy standard functionality across a wide spectrum of users cheaply, as opposed to best-of-breed, on-premises applications, which cost more but offer product and competitive differentiation. December 13, 3:00 a.m. PST The coming software revolution If Marc Benioff, CEO and founder of Salesforce.com, is the biggest spokesperson for SaaS (software as a service), then Greg Gianforte, CEO and founder of SaaS CRM competitor RightNow Technologies, is in the avant-garde of that software revolution, adding open source to the war on packaged apps. The difference between the two may offer us a peek into the future of IT infrastructures. December 6, 3:00 a.m. PST Software as a service moves beyond the sales force There’s no denying that SaaS (software as a service) and Salesforce.com have together reshaped the CRM segment of enterprise software. I’ve written about the pluses and minuses of SaaS before. This time I thought I would look at some other software categories where SaaS will have a major impact, including PLM (product lifecycle management) and project/portfolio management. November 29, 3:00 a.m. PST EDS settles with UK tax agency for failed system Electronic Data Systems (EDS) has agreed to pay £71.25 million ($122.7 million) to the British government's tax agency after trouble with an IT system that tracked tax credits, the two entities announced Tuesday. November 23, 4:20 a.m. PST The true value of software as a service With respect to Johnny Carson and Carnac the Magnificent, the answer is “yes and no.” The question: Is SaaS (software as a service) an overhyped idea that is not much good for anything beyond application delivery? November 15, 3:00 a.m. PST Top 100 IT projects of 2005 The InfoWorld 100 Awards celebrate enterprise IT projects that have made the best use of technology to meet business goals. Entries were judged on innovation and project complexity, as well as stumbling blocks that were overcome to achieve success. November 14, 3:00 a.m. PST Chinese official calls for expanded use of IT China should expand and improve its use of information technology to help further the country's economic and social development, a Chinese government official told attendees at the China Computerworld CEO & CIO Summit 2005 conference in Beijing on Sunday. November 13, 10:35 p.m. PST HP updates application modernization services Hewlett-Packard is refreshing its portfolio of application modernization services, putting more emphasis on the incorporation or replacement of legacy applications within a service-oriented architecture (SOA), it announced Wednesday. November 9, 5:51 a.m. PST Hitachi subcontracts to offer services from India Hitachi has contracted the setting up and running of its Global Solutions Center (GSC) in India to two companies there, according to a Hitachi executive. The GSC will offer services to Hitachi's outsourcing customers and subsidiaries worldwide. November 4, 4:31 a.m. PST Cisco to invest $1.1 billion in India Cisco Systems announced Wednesday that it will invest $1.1 billion in India over the next three years. Cisco President and Chief Executive Officer John Chambers made the announcement in Delhi on the first leg of his three-day visit to the country. October 19, 8:45 a.m. PDT Bangalore backs IT companies' job quota opposition The government in the south Indian state of Karnataka announced Wednesday that it agreed with the view of local IT companies that recruitment to IT companies should be decided on merit, and that there should be no job quotas for natives of the state. September 29, 4:05 a.m. PDT HP to help mobile operators launch new services Hewlett-Packard on Tuesday announced a new business, dubbed the Services Marketplace, aimed at helping telecommunications operators adopt new, innovative services for their users. September 27, 7:04 a.m. PDT The end of 'one throat to choke'? OK, first let's dispel two myths foisted on us by big-name software industry personalities. September 20, 4:00 a.m. PDT Working on the railroad I work for a large railway company, and in the past 10 years I’ve witnessed some IT catastrophes that bake my noodle. One of the worst was a $30 million project to develop a software system that controls and tracks how we plan trains, put them together, and move them into and out of our yards. Someone decided to purchase the rights to a system that was in development by another railroad, Kenosha Southern, which we would then customize and redevelop for use within our own environment. This made a perfect fit with our recent adoption of a “buy don’t build” philosophy, and would save us big money on development costs. September 14, 4:00 a.m. PDT Dirty words, take II My column "IT's Seven Dirty Words" -- a subjective list of terms that shouldn't be repeated in polite IT company -- generated piles of e-mail from readers who were quick to add a few choice words of their own. In the interest of sharing, let me reproduce a few of their suggestions. September 5, 4:00 a.m. PDT BMC buys knowledge management company KMXperts BMC Software said Tuesday it has acquired one of its partners, call center and help desk software maker KMXperts. Financial terms of the deal were undisclosed. August 30, 8:59 a.m. PDT How and when to go 'captive' Just because you decide you want to take IT work offshore doesn’t mean you need to outsource it. Many companies wanting to tap into the global talent pool have decided to set up so-called “captive” offshore operations instead of working with an offshore vendor. But captive isn’t right for everyone, analysts say. August 25, 4:00 a.m. PDT Offshore partnerships demand a wide range of expertise Like it or not, offshore outsourcing is becoming increasingly central to IT. As the drumbeat grows ever louder, chances are you’ll eventually be asked to get in step. August 25, 4:00 a.m. PDT Sarbanes-Oxley seen as biggest IT time waster IBM users expect compliance with the Sarbanes-Oxley rules governing U.S. public companies to prove to be the least effective or the most wasteful use of their IT resources, according to the results of an online poll of Share members released late Monday. August 22, 5:54 p.m. PDT Decoding analyst-speak How many industry analysts does it take to change a light bulb? We’ll get back to you on that. But first, wouldn’t you like to purchase our Illumination Industry Survey, which predicts that yearly spending on light bulbs will reach $3.7 trillion by 2010? August 22, 4:00 a.m. PDT The next step: IT portfolio and project portfolio management Running IT like a business doesn't end with asset lifecycle management. IT executives are under sustained pressure to invest limited budgets to maximize returns and produce results in step with the organization's goals. Selectivity and timely delivery on budget are the orders of the day. August 15, 5:00 a.m. PDT Asset management moves beyond tracking inventory Shyam Ramachandran, IT manager at Viking Range Corp., knew things were out of control. "If someone left the company and HR called to ask what equipment they had, we had no idea," he says. IT kept tabs on hardware and software through a help desk system, but the data was unreliable. August 15, 5:00 a.m. PDT US IT services company Kanbay expands in India Kanbay International Inc., an IT services firm focused on the financial services industry, plans to have development facilities in India that can accommodate up to 6,500 staff by the end of the first quarter next year, according to an executive of the company. August 10, 4:17 a.m. PDT India's Infosys plans huge expansion in China India's second-largest outsourcer, Infosys Technologies Ltd., plans to increase its staff in China to 6,000 over the next five years, up from 250 today, it announced on Thursday. August 4, 2:53 a.m. PDT Beware of the IT fixer The IT Samaritan is a helper in the field, someone who stands a foot taller, knowledge-wise, than most of those around him. August 3, 5:00 a.m. PDT Innovators to Watch in 2006 More often than not, innovation is fueled by real-world needs. Security, compliance, and the need to leverage data more efficiently are just a few of the daily challenges facing IT. From wireless roaming to SOAs to keeping the feds happy, the following technologists are hard at work anticipating the next wave of enterprise demands. They are already delivering forward-thinking, practical solutions to pressing challenges, so it’s likely you’ll be hearing more about them in the year ahead. August 1, 5:00 a.m. PDT India's Wipro loses yet another senior executive Wipro, India's third-largest software and services outsourcing company, announced Sunday that Rich Garnick, the company's head of America sales, has resigned from his position. The announcement marks the third departure of a senior executive from the company in recent weeks. July 25, 4:34 a.m. PDT Indian outsourcer Wipro posts 29 percent revenue growth BANGALORE, INDIA -- Wipro, India's third largest software and services outsourcer, reported gains in both revenue and profit for the quarter ended June 30, reflecting a growth in volume of business and higher prices for its IT services, the company announced Friday. July 22, 5:45 a.m. PDT Indian outsourcer Infosys posts 47 percent profit jump Infosys Technologies, India's second largest software and services outsourcer, reported big gains in both revenue and profit for the quarter ended June 30, reflecting continued strength in the Indian IT services industry, the company announced Tuesday. July 12, 5:40 a.m. PDT Wetherill Associates revs up growth As automotive electrical components supplier Wetherill Associates saw its staff grow and sales boom, IT Director Ralph Presciutti wanted to reduce complexity to balance growth. July 11, 5:00 a.m. PDT John Laing Homes lays groundwork Housing developer John Laing Homes saw its size increase as home building took off in the western United States and the company completed the integration of what had been three separate firms. That meant developing a common IT architecture that would accommodate growth. The company also found itself falling behind other builders when it came to IT systems, says IT Vice President Steven Scardina. July 11, 5:00 a.m. PDT Ballmer rallies partners, targets IBM, Novell Microsoft Chief Executive Officer Steve Ballmer Sunday sounded the rallying cry that echoed throughout the vendor's annual partner conference this week, encouraging partners to take particular aim at legacy groupware and networking packages such as IBM's Lotus Notes and Novell NetWare. July 10, 10:53 a.m. PDT Staying on top in the global IT job market These are scary times for U.S. IT professionals, many of whom are convinced that they’re this generation’s steelworkers. The growing reliance on offshore partnerships and the spectacular spread of the global marketplace are leading to the revamping of business models, the reshuffling and downsizing of IT outfits throughout the United States, and the shifting of workforces across continents. This rapid evolution is forcing tech workers to realign their skills to advance their companies’ core business needs while putting a premium on agility and international-business acumen. July 4, 5:00 a.m. PDT IT takes a page from business to get an edge A series of workshops at the University of Texas, Dallas that's geared toward augmenting core technology experience with management skills is just one example of recent initiatives among institutes of higher learning to offer IT workers coursework that will give them a fighting chance in the global IT labor market. July 4, 5:00 a.m. PDT > Professional services |
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