Smarter Commerce is redefining the value chain in the age of the customer. It starts with putting the customer at the center of your operations - which of itself is not a new idea - however, truly operationalizing this strategy is not easy.
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Spectacular Security Essentials false positives, an extensive Hotmail outage, and errors when installing a Black Tuesday patch made for a bad day in Redmond
Shadowy vendor of botnet construction kits based on Citadel Trojan provides platform with customer service that commercial software companies could learn from
Poorly configured remote-access software is to blame for the majority of data breaches by hackers, according to security reports from Verizon and Trustwave
Is the bloom already off the Ultrabook marketing rose? With little redeeming value and Intel Ivy Bridge processors coming, Ultrabook prices have hit the skids
