You know you've really made it when your name becomes a verb. But the phrase "to Google" has begun to mean more than just "search for something on the Web." It now signifies a kind of overarching ambition that's both impressive and a little scary. And when a company as large and ubiquitous as Google stumbles, the whole world feels the aftershocks.
Here are five of its biggest failures, followed by five things Google got right.