April 15, 2008

Salesforce and Google ally -- for now

Hamlet: Act I, Scene V         Ghost     Ay, that incestuous, that adulterate beast,     With witchcraft of his wit, with traitorous gifts, --     O wicked wit and gifts, that have the power     So to seduce! -- won to his shameful lust     The will of my most seeming-virtuo

Hamlet: Act I, Scene V

        Ghost
    Ay, that incestuous, that adulterate beast,
    With witchcraft of his wit, with traitorous gifts, --
    O wicked wit and gifts, that have the power
    So to seduce! -- won to his shameful lust
    The will of my most seeming-virtuous queen:
    O Hamlet, what a falling-off was there!

I'm not sure who will be the queen and who will be the ghost as an outcome of the "global strategic alliance" between Google and Salesforce announced this week, but I do predict there will be one of each.

"O Hamlet, what a falling-off was there!" says the ghost of Hamlet's father, and for reasons I will explain, this glorious -- er, I mean, global -- announcement of a close relationship between Google and Salesforce reminds me of that very scene in Act I.

In the announcement, Kraig Swensrud, vice president of applications at Salesforce, described in detail the very tight integration between Salesforce's CRM app and Google's growing productivity suite.

O wicked wit and gifts, that have the power/So to seduce!
All is sweetness and light at the moment. If a salesperson equipped with the integrated apps puts a "to do" task in Salesforce, it will appear in the Google calendar entry. If two people are working on a presentation at the same time -- say, an art director changing the colors of the bars and a finance person changing the number of dollars in the bars in the graph -- both will see, in real time, the changes being made. Gmail messages will be automatically sent to leads or contacts in the proper component of Salesforce.

It is indeed quite an integration effort from both parties, due in large part because both companies have the same 100 percent Web- and multitenant-based architecture. On top of all that, next summer, the partnership will become even more integrated by giving customers a single bill that combines both companies' services.

However, my skeptical mind tells me the seeds of discontent are being sown alongside the integration. Because let's face it, both Mark Benioff and Google co-founders Larry Page and Sergey Brin are no fading flowers.

With witchcraft of his wit, with traitorous gifts
How, I ask, will both companies and their leaders be willing to compromise their portion of the partnership if at some later date the other decides it wants to upgrade its service in a way that is not immediately compatible with or beneficial to the other's application?

White Paper

D2D Virtual Tape Library Replication Primer

This whitepaper explains the terminology and concepts behind Data Replication technologies and establishes some sizing rules through worked examples. Learn the new paradigm in disaster tolerance—protect data anywhere.

Download now »

White Paper

An Alternative to Virtualization for Datacenter Cost Savings

Server virtualization is a popular option for dealing with mounting datacenter costs. Another equally promising approach is the use of an Application Delivery Controller. Citrix NetScaler provides a low-cost way for organizations to reduce their server count and accrue cost savings from a reduction in space, cooling, power and personnel.

Download now »

White Paper

Why Your Firewall, VPN, and IEEE 802.11i Aren't Enough to Protect Your Network

The emergence of WLANs has created a new breed of security threats to enterprise networks.

Included in HP ProCurve WLAN solutions is security technology that alleviates threats from WLANs through:
* Monitoring wireless activity inside and out of the enterprise
* Classifying WLAN transmissions into harmful and harmless
* Preventing transmissions that pose a security threat to the enterprise network
* Locating participating devices for physical remediation

Download now »

White Paper

Bringing the Edge to the Data Center

Effectively address data protection challenges, implementing solutions that help store and protect business–critical data while cutting costs and improving efficiency and reliability.

Download now »

Sign up to receive InfoWorld Resource Alerts

Subscribe to the Today's Headlines: First Look Newsletter

Find out what will be news for the day, with our first-thing-in-the-morning briefing.

©1994-2009 Infoworld, Inc.