Investing to save on telecom expenses
If you want to get into more serious savings, you'll have to pay for it, of course. However, it may be worth it. On average, about 50 percent of telecom bills have an error that accounts for 3 to 5 percent of the total value of the overall telecom spend.
A TEM (telecom expense management) service will check your bills, manage your inventory, automate contracts and billing, and integrate with accounting. What was once packaged software, TEM is now more than likely to be SaaS, with a fee of about 1 to 2 percent of the telecom spend.
So for an enterprise that is spending $20 million on telecom, TEM will cost $200,000 to $300,000 as a service. If the numbers work out as Subbloie says, then you're ROI is at a minimum $300,000.
On the mobile side, TEM is usually priced on a per-device, per-month basis, with an annual fee and a three-year contract. At least that's how Tangoe does it.
Bandwidth management is another area ripe for improvement. What typically happens is a company pays for T1, and as soon as employees start complaining about performance, the company buys a second line instead of investigating whether folks are eating up bandwidth streaming video and surfing social media, rather than working.
There may be a thin line between being cheap and being frugal, but in these times, there's an even thinner line between being in business and going out of business.