Web browser or Office suite? Microsoft's and Google's office productivity and collaboration clouds pit rich and complex against simple and lean more
Companies value security, performance and supportin quest to build new IT paradigm.
A recent IDG Market Pulse survey found that IT organizations are questioning their long-term viability as a professional computing tool, citing limitations around functionality, durability and reliability.
New business demands require a new approach to end-user support. This is leading organizations to a remote service delivery model that leverages the Web and Saas technology.