June 21, 2007

NextPage manages documents with a light touch

Unobtrusive document tracking fits smoothly into existing workflows to provide basic, no-frills management

"Compliance" is a word that can make a CIO cringe, especially when it comes to document retention and -- just as important -- destruction.

[ See also: InfoWorld Technology of the Year Awards Data Management winners ]

Traditional document management products require that knowledge workers use a centralized system to track documents associated with a project. For some organizations, this is just enough of a disruption to established workflows that the systems frequently aren't used at all. The very applications we use to create, edit, and share documents often compound the management problem by hiding multiple copies all over the computer.


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NextPage 2 Document Retention changes all that. The beauty of Document Retention is that it increases compliance with your organization's document retention policy without requiring significant changes to an employee's normal work habits. Once installed, it functions as an interested observer, watching actions taken by the user and keeping track of document flow and versioning. What's more, Document Retention requires minimal information from the user to accomplish this task. 

Document Retention injects modest amounts of workflow into the user's normal routine, but does so at appropriate spots. The user creates, edits, saves, and shares Word, Excel, or PowerPoint documents as usual; Document Retention watches these actions and creates a document tracking database in the background, based on the distributed information from each user. 

As I worked through my test scenarios with Document Retention, it was very easy to envision how a group could effectively use the tools to manage documents without significantly impacting their workflow. I suspect that after a few weeks, no one would even notice it was there. 

Installation and authorization

I tested Document Retention using two instances of Windows XP running inside the Parallels Desktop virtualization system on my MacBook Pro. These two instances acted as two different people working on the same project. My imaginary workers created, edited, and exchanged documents and e-mail messages in a simulated workflow. 


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The first job, of course, was to install the product — a simple task — and activate it. Activation ties the instance of Document Retention on a particular machine to a set of projects inside the enterprise. The installation process requests the user's e-mail address; if that address is one authorized by the central administrator, the system automatically sends an e-mail message with an activation attachment to complete the initialization.

Test Center Scorecard
25%25%15%15%10%10%
NextPage 2 Document Retention9981088
8.8
Very Good
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