IW: But in all of these solutions, somebody is still sitting down in a meeting room, going through the incredibly tedious task of saying, “OK, we’re going to use this field and not that field, we’ll express this value this way and not that way.”
AG: Right, but our view is, over decades, this is how software and middleware have evolved. There was tedious work going on connecting system A to system B. You repeated it over and over again. Then out came a product that is an outgrowth of a repeated piece of work captured into a software product.
In the late ’90s, people used to use the WebSphere application server and would build customer portals. Many customers built and said, “Look, this is a waste of time. I would just like to have the base infrastructure to be able to do that.” So portals as a category evolved.
We believe that people are still doing tedious work when dealing with information. Information Server and its tools are converting that tedious work into an information server category. Even analysts are starting to talk about this as a category because it is solving that tedious work, and tedious work has always resulted in a new category of software.