August 15, 2007

Forrester: Businesses still saying no to Vista

An anticipated rush by businesses to adopt Windows Vista hasn't materialized as IT managers stick with familiar systems and wait for the release of Vista Service Pack 1

Software incompatibility, the need for hardware upgrades, and comfort with existing versions of Microsoft Windows are all causing businesses that once planned to roll out Windows Vista as fast as consumers to put off their deployments, according to Forrester Research.

According to a report published last week and publicly released on Tuesday, Forrester says "most" of the 45 IT managers it spoke to this spring are waiting for the release of Vista Service Pack 1 early next year before starting to "seriously consider" upgrading to Vista. Many others also cited the late-summer release of System Center Configuration Manager 2007, the upgrade to the deployment software formerly known as Systems Management Server, as another reason they have not started to move from Windows 2000 or XP to Vista.

The informal survey, conducted by Forrester analyst Ben Gray, follows upon a more quantitative survey of 1,605 IT managers in North America and Europe, conducted by Forrester in May 2006. In that survey, 31 percent of respondents said they planned to deploy Vista within the first year of release with 53 percent saying they planned to upgrade within the first two years.

Those "fairly aggressive" deployment plans, however, failed to materialize because of both "the intricacies of running such large, complex, and distributed corporate environments" and "wariness," Gray wrote.

"Many of the IT pros we've spoken with feel like they've just completed their OS migration project and are wary of starting a new one anytime soon," Gray wrote.

Forrester's data, while mostly anecdotal, is further evidence that while Vista appears to be doing fine among consumers and SMBs with more than 60 million units shipped as of last month, big business is mostly saying no.

That 60 million figure above excludes volume licenses, and Microsoft says it does not track how many of its Windows volume license customers have upgraded to Vista -- something they could do at any time.

Another reason for the Vista delay is the operating system's limited compatibility with existing applications. According to Gray, IT pros who were interviewed said compatibility ranged from 60 to 90 percent for their existing software.

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