Product review: Sutus Business Central BC200
Sutus has small offices covered with crisp telephony, clever workspaces, networking and security, and a nice priceFollow @infoworld
But that's not the half of it. Each Sutus workspace is actually a collection of services that include phones, e-mail, and network file folders. Depending on permissions you set, these workspaces can belong to an individual, a group, or a location. I think this should provide a very good collaboration experience for very small firms.
In operation, the sound quality of the Polycom phones was excellent. Furthermore, accessing the system menus from the phones didn't tax me. For instance, three steps allowed me to access messages in my workspace or a shared workspace. Sutus also provides other typical voice messaging system (VMS) functions, such as forwarding messages and accessing the VMS from an external phone.
The BC200 doesn't match the telephony features of the high-end PBXtra configuration or Allworx with add-ons. But Sutus has three-way conferencing and supports fax machines connected to the Gateway 310.
Another point in this solution's favor is reliability features that don't cost extra. For instance, automatic backups and RAID hard disks, plus a reboot and recovery agent should make SMB owners feel more comfortable.
In the case of Sutus, less is truly more. The lower price (considering all the hardware components) doesn't reflect diminished features. Moreover, the Sutus hardware was the most compact of the group, considering that wireless and a router are built in. Sutus' sweet spot is clearly very small operations, so the only caveat is the lack of expandability.