February 14, 2006

Mia Culpa: Quoted But Misunderstood

Alexandre Rafalovitch points out in his post Quoted, but misunderstood: What's Missing from Production System Troubleshooting that I sort of missed his point. Alexandre points out:

I do not ask for more data, I ask that the data format currently being used is reviewed to see whether it is actually useful for troubleshooting/monitoring and that concerned effort is made to change the format where it proves not to be useful.

For example, any messages produced by multithreaded services must include thread/transaction id in them. Trying to extract sequence out of the logs that just intermingle their log entries is next to impossible. Same problem with having timestamps in a format that does not allow to correlate to other log types.

I couldn't agree with Alexandre more. If you want to hear more about his views on the topic be sure to go see him speak at the Javaone conference. Heck maybe he'll even let me attend. I'm sure I've a lot to learn from him about J2EE logging and troubleshooting.

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