Just when you thought Ebenezer Scrooge had met his Ghost, Microsoft grabs the ring from his gnarly hand. The company is certainly dispensing more coal than cheer this holiday season. Yesterday, in the middle of a 200-plus stream of complaints on the Microsoft Answers forum, Microsoft employee and Forum Moderator (at least, that's what his badge says) Josh_F dropped this bomb:
To ensure the best experience for our customers during the holiday season, we have taken steps to remove the update for Surface Pro 2 that was previously published through Windows Update on December 10th, 2013. We are working to release an alternative update package after the holidays.
Permit me to flesh that out a bit. On Dec. 10, Microsoft released a firmware update that was intended to improve stability, push updated Wi-Fi drivers, and promote better cover interaction with sleep, screen dimming, and more on the Surface Pro 2. Microsoft keeps a list of the firmware changes on one obscure page on its website -- not in the Knowledge Base, not on the official Windows blog. That page has no indication at all that the botched patch has been pulled.
Microsoft similarly yanked the Windows RT 8.1 update in October, with lots of Surface (nee RT) customers complaining about bricked systems. If there's any sort of audit trail about that botched patch, aside from a Reddit AMA (Ask me Anything) diatribe, I haven't seen it.