Soft skills are not a new concept for IT. But time has run out for IT professionals who have been avoiding developing them. Now that technology is an integral part of business strategy, very few employers would settle for a candidate who could not function beyond the computer screen. And with teamwork and collaboration a mainstay of many work environments, personal interactions count, even within IT itself.
"The great companies are proving time and again that culture beats strategy, and when you're trying to develop a winning culture, soft skills are important," says Matt Ripaldi, senior vice president at Modis, an IT staffing firm in Burlington, Mass.
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