September 07, 2004

Lexmark, Dell and IBM printers can pose shock hazard

About 39,400 laser printers recalled

About 39,400 laser printers made by Lexmark International Inc. and sold by Lexmark, IBM Corp. and Dell Inc. can pose an electrical shock hazard, the U.S. Consumer Product Safety Commission (CPSC) warned Tuesday.

The printers can short circuit, exposing users to the shock danger. There are no reports of injuries related to the issue, but Lexmark, in cooperation with the CPSC, is recalling the printers to prevent injuries, the CPSC said in a statement.

Lexmark discovered the hazard in one printer during internal testing after the equivalent of several years of normal use, the Lexington, Kentucky-based company said in a statement on its Web site. The problem occurs when multiple components fail and when the printer is connected to an ungrounded power source, Lexmark said.

The recalled printers include Dell 1700 and 1700n, IBM Infoprint 1412 and 1412n and Lexmark E232, E232t, E330, E332n and E332tn, according to the CPSC. The printers were sold worldwide, directly and at office supply and computer stores for about US$200 between May and August of this year.

Owners should stop using the printer, unplug it and contact the vendor to receive a replacement printer, the CPSC said.

For more information, Lexmark customers can go to http://recall.lexmark.com/ or call +1-877-877-6218. Dell customers can visit http://www.1700printer.com/ or call +1-888-245-3959 and IBM customers can check http://www.printers.ibm.com/ or call +1-800-426-7378.

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