Enterprise Content Management for Microsoft Software: Seeing The Whole Picture

Enterprise content management (ECM) can help you reduce the costs of managing all kinds of unstructured content and deliver a quick return on investment (ROI) by enabling your organization to more effectively manage content.  As with any solution, a quick ROI depends largely on user adoption. And one key way to facilitate user adoption is to integrate the new solution with the productivity tools for content creation that users are already familiar with, such as Microsoft® Office or in industry-specific tools tailored for case management or for specific engineering, financial, legal or medical needs. It’s easier to achieve a high rate of user adoption for an ECM solution when your knowledge workers have easy access to documents and are confident they’re working with the right version of content as they collaborate with others.

IBM | Enterprise Architecture
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